Landlord Boiler Servicing Requirements and Booking

April 20, 2023 | News

Landlord Boiler Servicing Requirements and Booking

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Introduction to Landlord Boiler Servicing Responsibilities

As a landlord, your legal responsibility extends beyond simply providing a roof over your tenants’ heads. Among these responsibilities is ensuring that the boiler in your rental property is well-maintained, safe, and in proper working order. This comprehensive guide will provide all the information you need to understand and fulfil your landlord boiler servicing requirements.

Table of Contents

  1. Landlord Responsibilities and Legal Requirements
  2. Who Qualifies as a Landlord?
  3. Boiler Service for Landlords
  4. Gas Safety Checks and Certificates
  5. Boiler Cover and Service Plans for Landlords
  6. Tenant Responsibilities
  7. Tips for Boiler Maintenance

Landlord Responsibilities and Legal Requirements

As a landlord, you are required by law to:

  • Perform an annual gas safety check on all gas appliances, flues, and pipework in your properties.
  • Continuously maintain all gas appliances, flues, and pipework in a safe condition.
  • Keep a record of each gas safety check performed.
  • Provide a copy of the most recent gas safety check certificate to both new and existing tenants.

Who Qualifies as a Landlord?

A landlord is someone who rents out a property for less than a seven-year lease term. This means that if you are a homeowner living in your own home, you are not considered a landlord. Landlords can be property owners or property managers responsible for managing rental properties on behalf of the owner.

Boiler Service for Landlords

As a landlord, you are obligated by the Landlord and Tenant Act (1985) to service the boiler in your rental property annually. A boiler service typically includes:

  • Visual inspection of boiler parts, controls, and wiring.
  • Removal of the boiler cover to check and clean internal components.
  • Inspection of ventilation vents and flue to ensure correct placement and safe expulsion of waste gases.
  • Inspection of seals for signs of leaks.
  • Checking boiler pressure.
  • Running tests for faults and efficiency, potentially resetting controls where necessary.
  • Identifying faults that require repairs.

Gas Safety Checks and Certificates

In addition to boiler servicing, landlords are responsible for annual gas safety checks for all boilers installed in their rental properties, as required by the Gas Safety (Installation and Use) Regulations 1998. A Gas Safe engineer will perform the gas safety check and issue a Gas Safety Record. You must provide a copy of this certificate to existing tenants within 28 days of the check and to new tenants at the start of their tenancy.

A gas safety check includes:

  • Inspection of ventilation channels, flues, and chimneys.
  • Examination of the flue system for signs of distress.
  • Assessment of flue placement for compliance with building regulations and manufacturer instructions.
  • Inspection of internal air vent seals for signs of leaks.
  • Performance of a gas rate check to ensure adequate fuel supply.
  • Inspection of pressure relief devices for signs of malfunction or leakage.

The Importance of Boiler Maintenance for Landlords

As a landlord, boiler maintenance is crucial for various reasons:

  1. Legal compliance: The UK law requires landlords to conduct annual gas safety checks and provide a Gas Safety Certificate to their tenants.
  2. Tenant safety: Regular servicing helps prevent carbon monoxide leaks, ensuring the safety of your tenants.
  3. Boiler efficiency: A well-maintained boiler operates more efficiently, reducing energy consumption and lowering your tenants’ utility bills.
  4. Longevity: Regular servicing prolongs the life of your boiler, preventing costly breakdowns and replacements.

Tenant Responsibilities

As a tenant, it’s important to be aware of your responsibilities regarding boiler maintenance:

  1. Provide access: Ensure your landlord or their appointed engineer can access your property for annual servicing and inspections.
  2. Monitor boiler performance: Keep an eye on your boiler’s performance and report any issues to your landlord promptly.
  3. Use the boiler correctly: Follow the manufacturer’s guidelines and your landlord’s instructions for using the boiler safely and efficiently.

Boiler Maintenance Tips for Tenants

Here are some tips for tenants to help maintain the boiler in their rental property:

  1. Check the boiler pressure: Regularly check the boiler pressure gauge. If the pressure is too low, it may need to be topped up. Consult your landlord or the boiler manual for guidance.
  2. Inspect for leaks: Keep an eye out for water leaks around the boiler and pipework. If you spot a leak, notify your landlord immediately.
  3. Bleed radiators: If your radiators aren’t heating up evenly, they may need bleeding to release trapped air. This can help improve the efficiency of your heating system.
  4. Keep the area around the boiler clear: Ensure there’s adequate ventilation and clearance around the boiler. Avoid storing items near the boiler that could obstruct airflow or pose a fire hazard.
  5. Look out for warning signs: Be vigilant for signs of boiler issues, such as strange noises, odours, or a yellow flame instead of a blue one. If you notice any of these signs, contact your landlord immediately.

Reporting Boiler Issues

If you encounter any boiler issues, it’s essential to inform your landlord as soon as possible. Here are some tips on reporting boiler problems:

  1. Document the issue: Make a note of the problem, including any error codes displayed on the boiler. This information will help your landlord diagnose the issue.
  2. Take photos: If possible, take photographs of any visible issues, such as leaks or damage.
  3. Communicate promptly: Contact your landlord immediately to report the problem. Provide as much information as possible to help them understand the issue and take appropriate action.
  4. Follow up: If your landlord doesn’t respond or take action to resolve the issue, follow up with them in writing to ensure your concerns are addressed.


While landlords are responsible for the overall maintenance and servicing of the boiler in a rental property, tenants also have a role to play in keeping the boiler in good condition. By being proactive and responsible, tenants can contribute to a safer and more efficient heating system, ensuring a comfortable living environment for themselves and their fellow occupants.

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