When it comes to maintaining the performance and safety of your boiler, scheduling regular services is crucial. In this guide, we provide a detailed breakdown of what to expect during a boiler service, how often you should schedule one, and how to find a qualified engineer.
The Importance of Regular Boiler Services
Scheduling a boiler service at least once a year ensures the safety and efficiency of your central heating system. Regular services not only help prevent unexpected issues and costly repairs, but they also protect your boiler’s warranty.
Duration of a Boiler Service
A standard boiler service should take approximately 45 minutes to an hour, depending on whether any immediate repairs are needed. Most engineers will work with you to arrange a date and time for the service that suits your schedule.
What to Expect During a Boiler Service
Upon arrival, the engineer will:
- Introduce themselves and show you their Gas Safe ID card.
- Ask you a few questions about your boiler, such as any recent issues or concerns.
- Lay down protective sheets to keep your property clean during the service.
Boiler Service Checklist
During the service, the engineer will follow a thorough 14-point guide, which includes:
- Referencing the manufacturer’s instructions for your boiler.
- Testing the boiler’s electrical components and fuse rating.
- Inspecting the boiler’s internal and external parts for signs of corrosion or leaks.
- Cleaning the boiler and its components, if necessary.
- Ensuring combustion analysis test-points and boiler case seals are secure.
- Checking the gas burner pressure and/or conducting a gas-rate check.
- Examining the boiler’s flames and performing a flue gas analysis test.
- Ensuring proper ventilation for the boiler.
- Inspecting the boiler flue thoroughly.
- Conducting flow and spillage tests on the boiler’s flue, if applicable.
- Checking for gas leaks in the boiler and connecting pipework.
- Assessing the functionality of boiler safety devices.
- Discussing any safety defects or issues found during the service.
- Completing the Benchmark service record and providing you with all relevant documentation.
After the service, the engineer will:
- Verify that the system controls, central heating, and hot water are functioning correctly.
- Inspect the hot water storage cylinder for leaks, insulation issues, or faulty installation.
- Clean and check the heating system filter, if present.
- Confirm the system pressure aligns with the manufacturer’s instructions for sealed heating systems.
If any issues were discovered during the service, the engineer will discuss the findings with you and provide a full explanation of the problem, recommended repairs, and whether these are covered under your warranty. If additional work is required, they will offer a quote and work with you to schedule a follow-up appointment.
Finding a Qualified Engineer for Your Boiler Service
To find a local, qualified engineer for your boiler service, you can contact us Today at Rowlen Boiler Services contact us directly at 020 8395 8616
If you have any questions about boiler services, don’t hesitate to reach out to us on and we’ll be happy to help.