Boiler Repair Caterham

Caterham homeowners choose Rowlen for our efficient service in boiler repairs.

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Emergency Boiler Repair

Caterham is a delightful town nestled in the scenic Surrey Hills, just a stone’s throw from the hustle and bustle of London, making it an ideal spot for families. If you’re a resident, you probably know Rowlen as a trusted name in gas boiler repair services since 1974. We’re here to ensure your home stays warm and cozy with a heating system that runs smoothly.

Our team of friendly, Gas Safe registered heating and plumbing engineers are on call 24/7. Whether it’s the middle of the night or the middle of a chilly day, we’re ready to provide emergency boiler repairs to immediately fix a boiler breakdown. You can count on a qualified engineer arriving at your doorstep the same day you call us, so you won’t be left without heat or hot water for too long.

At Rowlen, we pride ourselves on offering the best local boiler services in Surrey. We provide cost-effective heating solutions and expert advice, all tailored to the specific needs of your Caterham property. Whether it’s routine maintenance, a new boiler installation, parts replacement, or central heating repairs, we ensure top-quality service that won’t break the bank.

Feel free to reach out for further information and to explore our comprehensive list of boiler services. Our friendly team is happy to provide a free quotation upon request.

Arrange Your Boiler Repair With Rowlen


Step 1: Diagnose

Our in-house trusted gas engineers will assess your boiler and diagnose the fault


Step 2: Quote

The engineer will, explain to you the fault and provide you with a cost for the repairs


Step 3: Repair

Repair/Replace any faulty components to get you warm again


Step 4: Completion

Make sure your boiler is safe and is functioning efficiently

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Common Boiler Problems in Caterham

Got boiler troubles in your Caterham home? While it’s tempting to fix small issues on your own, it’s important to leave the job to the professional when you’re dealing with more complicated and repetitive issues that don’t seem to go away. It’s safer and saves you from future problems.

In Caterham, some common boiler problems include frequent changes in pressure. Whether your boiler pressure keeps dropping or spiking, this needs expert assessment to diagnose underlying issues with accuracy. Also, keep an eye out for gas and water leak, or when a pilot light burns yellow instead of blue, as this could result to serious issues like carbon monoxide poisoning or total breakdown.

Additionally, if your old boiler starts making strange and unusual noises like banging, whistling, gurgling, or knocking, it might be signaling build-up or other issues within your central heating system that need a professional repair.

For properties with condensing boilers, running into the issue of frozen condensate pipes is quite common especially during the cold season. Dealing with this isn’t as straightforward as just thawing them out; it’s a bit more complicated and usually needs professional help.

Delaying repairs for these issues might result to bigger problems that could result to property damage or put your household into risk. Our experienced Gas Safe engineers and plumbers at Rowlen are always ready to help and offer our services.

Give us a call at 020 8395 8616 to arrange your boiler repair service in Caterham.

How Much Does A One-Off Boiler Repair Cost?

Our one-off repair services are a great deal, with costs depending on your boiler type and location. Just answer a few simple questions when you call our office, and we’ll give you an accurate estimate right away.

Here is the standard cost of our boiler repair service in Caterham:


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Why Choose Rowlen

Transparent Pricing

We value clear and honest pricing here at Rowlen. When you ask for a free quote, you'll get upfront, fixed price with no hidden fees for all boiler repairs in Caterham.

In-House Engineers

At Rowlen, we stand by the quality of our work—making sure every plumbing and heating service carries the Rowlen signature. Rather than outsourcing, we employ local engineers and Caterham plumbers who are fully exclusive to our team. This way, we ensure that every service adheres to Rowlen’s high standards, aimed at keeping our customers safe and satisfied.

Insured Services

All our Gas Safe registered engineers in the Caterham area come fully qualified and with comprehensive liability insurance. They'll be glad to show you their Gas Safe ID right when they arrive at your door, so you know you're in good hands.

Local Knowledge

Our heating engineers are not just experts in their field; they also have a thorough knowledge of the local areas, helping them provide fast and efficient heating services tailored to your specific needs.

Expertise Across Various Brands

With over 50 years of experience in the heating and plumbing industry, we've mastered working on different types of gas boilers, from regular to combi boilers, across many brands like Potterton, Worcester Bosch Boilers, Glow Worm, Ideal, Baxi, Vaillant, and more.

Full Warranty

With Rowlen, there’s no need to worry about voiding your manufacturer's warranty. We always pick top-quality genuine parts from leading brands for our all services, so your boiler’s warranty stays valid.

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12-Month Guarantee

We're so confident in our work that we offer a twelve-month guarantee on all of our boiler services. Should any issues arise, contact us. We'll come back and fix them at no extra charge for the labour.

What our customers say about us…

Boiler annual inspection and smart thermostat installation

5 Stars

Easy communication and very reliable service both times, with both engineers. Very happy with the service provided.


Gas Heating Installation

5 Stars

Charlie friendly but also prompt and highly knowledgeable. He proved to be a really nice guy to work with. Throughout the process, his communication was excellent...


Fantastic Boiler Servicing

5 Stars

Fantastic experience with Rowlen. Got back to me within 24 hours with a few dates and times. Engineer came on time...


Boiler Servicing

5 Stars

Excellent Communication, Friendly and Easy to Work With. Highly Professional and Prompt. Would Definitely Choose Their Services Again.


Gas Safety Checks

5 Stars

Gavin completed the annual gas safety work for me today and exhibited remarkable efficiency and cleanliness. I highly recommend him for any work you may need.


Installing a pool boiler

5 Stars

A really great service from start to finish. Easy to speak to at the outset to arrange a visit from an engineer. He came up with...


Boiler installation and relocation

5 Stars

Rowlen Boiler service was great from start to finish. Very friendly and professional response from Lara in the office. The customer service...


Installed a new swimming pool boiler.

5 Stars

I chose Rowlen because they were very useful on the phone before installation, taking me through my requirements and recommending...


Leaking pipe

5 Stars

Just wanted to say how impressed I have been with Rowlen Boiler Services. I initially contacted them about a boiler service which was great but recently I had a leak...


Gas Safety Check, Boiler Service and Gas Certificate

5 Stars

A very professional and punctual service from the moment I engaged with them to arrange for the engineer to come in...


New boiler installed

5 Stars

Work was carried out at my elderly Mothers house . The engineers were very kind and respectful, they cleared up before thy left each evening...


Boiler service and gas safety check

5 Stars

I had Rowlen Boiler Services perform a service on my boiler, and I couldn’t be happier with the results. Their engineers were friendly, professional, and highly skilled...


Cooker Installation

5 Stars

I received exceptional and timely service from Charlie, and this is the second time I have used his services.


Boiler break down

5 Stars

I recently experienced the remarkable service of Rowlen Boiler Services when I encountered an issue with my boiler. Their prompt response and ability to fit me in for a same-day appointment...


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Frequently Asked Questions

  • What should I do before the heating engineers come?

    For a smooth and more efficient process, it’s helpful if our heating engineer are provided easy access to your building. If there are any entry restrictions, please let us know ahead of time.

    Make sure to also clear away any clutter around your boiler and that the the area is safe by securing pets and children at a distance.

    If you suspect a gas leak, air out the space by opening windows, but avoid flipping any electrical switches. Also, make sure the engineer has clear access to your home’s water and electrical supply.

    Have someone at home to welcome the engineer, and keep your warranty documents or service records handy to show them. It’s also a good idea to make the engineer be fully aware of any issues you’ve noticed with your boiler, including its make and model, as this will aid in the repair.

    Feel free to prepare any questions you might have about how to fix or maintain your boiler. Our trained engineers are here to provide all the answers you need.

  • Can my boiler be repaired in one visit?

    At Rowlen, we’re all about delivering fast, reliable, and cost-effective services. We have a team of highly skilled gas and heating engineers who are equipped to handle various types of gas boilers. For simpler boiler issues, our qualified gas engineers often get things sorted in just one visit. When it comes to more complex problems, these might take a bit longer to fix.

    Moreover, our Gas Safe registered engineers always arrive equipped with common boiler spares, ready to carry out most repairs right away. Our vans are well-stocked with a variety of spare parts, which helps us handle most domestic boiler repairs quickly and efficiently.

    If your heating system needs a special part, like a specific Vaillant boiler repair kit or a Halstead boiler component that we don’t have on hand, no worries. The heating engineer typically gives you a cost estimate on the spot and set up a follow-up appointment to get your boiler back in top shape.

  • Does regular boiler servicing help me avoid frequent boiler repairs in the future?

    Getting your boiler serviced every year is a great way to prevent breakdowns down the line. Regular check-ups not only keep your boiler’s warranty active but also come with lots of benefits for both safety and your wallet.

    A well-serviced boiler runs more efficiently and uses less energy, which means you can save money on your energy bills. During our thorough annual boiler servicing, we can catch and fix small issues early on, helping you avoid the headache of unexpected breakdowns and costly repairs later.

    It’s also important for keeping your warranty valid. Most boiler manufacturers require a Gas Safe registered engineer to service your boiler annually to maintain the warranty, which often lasts up to 10 years. Sticking to yearly services ensures your warranty stays in place, covering you for any free repairs you might need in the future.

  • Do you offer new boiler installations in Caterham?

    Yes, we provide professional services for new boiler installation. Caterham homeowners can rest assured that our team of experienced and qualified gas fitters install new boilers of different types and brands, offering competitive prices and exceptional service.

  • Are you qualified to install my Worcester Bosch combi boiler?

    Absolutely! As a Worcester Bosch accredited installer, Rowlen Boiler Services provides expert installation, repair, and maintenance for Worcester Bosch boilers. Our engineers are specially trained and dedicated to delivering high-quality, comprehensive services to keep your boiler in top shape. Contact us today to schedule your Worcester Bosch boiler service.

  • Why is my radiator cold at the top?

    This issue often happens because air gets trapped in the radiator. This can be fixed by bleeding the radiator with a vent key. Just give us a call, and one of our technicians can come over and handle the radiator bleeding for you. This simple service can significantly improve the efficiency of your heating system by ensuring that heat is distributed evenly throughout your home. Plus, while we’re there, we can inspect your other radiators to catch any potential issues early, helping to prevent future problems and maintain optimal performance of your heating system.

  • Why are gas safety checks important?

    A Gas safety inspection is important to guarantee that all gas appliances are operating safely and are properly maintained. These checks prevent risks such as gas leaks that could result to carbon monoxide poisoning and gas fires.

    This can only be performed by a fully qualified Gas Safe registered engineer. We also issue gas safety certificates for landlords and property owners, in compliance with legal requirements for commercial properties in UK.

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