Boiler Repair Horley

Enjoy Rowlen’s five-decade excellent service for boiler repairs in Horley. Trusted by Surrey since 1974.

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Rowlen's Professional Boiler Repair

Horley truly offers the best of both worlds—you get that warm, small-town feel along with convenient amenities and scenic countryside views known to Surrey. When it comes to staying warm and cozy, folks in Horley know they can rely on Rowlen for quick and effective boiler repair services, oftentimes fixing a boiler breakdown within the same day.

At Rowlen, our team of Gas Safe registered engineers is always ready to assist you. We provide 24/7 emergency boiler repair services, ensuring that you don’t have to wait until the next day to have your hot water running again with our same-day solutions.

Besides boiler repairs, our heating engineers are also experts in providing central heating repairs and other boiler services right here in Horley, ranging from regular boiler maintenance and parts replacement to full central heating and boiler installations.

Choosing Rowlen means opting for a company that truly aims to make all our customers happy. We provide affordable, customized solutions tailored to every unique property in Horley, helping you save money from excessive fuel bills without compromising comfort and safety.

Don’t hesitate to get in touch for further information or a free quote! We’re here to help.

Arrange Your Boiler Repair With Rowlen


Step 1: Diagnose

Our in-house trusted gas engineers will assess your boiler and diagnose the fault


Step 2: Quote

The engineer will, explain to you the fault and provide you with a cost for the repairs


Step 3: Repair

Repair/Replace any faulty components to get you warm again


Step 4: Completion

Make sure your boiler is safe and is functioning efficiently

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Common Boiler Problems in Horley Area

While it might be tempting to address minor boiler issues on your own, it’s essential to seek professional help for more complex repairs to ensure safety and prevent further damage. Here are some common boiler problems in Horley that require Rowlen’s expert solutions.

Many Horley residents encounter common boiler issues such as unstable pressure—either spiking up or dropping—which signals different underlying causes. More serious concerns include a pilot light that burns yellow instead of blue, or any signs of water leaks, which could lead to carbon monoxide poisoning or a total boiler breakdown if not addressed promptly.

Additionally, if your old boiler starts making unusual noises like whistling, gurgling, or banging, it could indicate problems like build-up or cold spots within your central heating system that require the attention of a qualified engineer.

If you own condensing boilers, you might also bear the burden of dealing with frozen condensate pipes during the colder months. This requires a professional process other than simple thawing.

Don’t let these issues escalate into major problems that could endanger both you and your property. Our team of skilled Gas Safe engineers and plumbers here at Rowlen is ready and available to meet your needs.

Call us at 020 8395 8616 to schedule your boiler repair service in Horley.

How Much Does A One-Off Boiler Repair Cost?

Our one-off repair services are a great deal, with costs depending on your boiler type and location. Just answer a few simple questions when you call our office, and we’ll give you an accurate estimate right away.

Here is the standard cost of our boiler repair service in Horley:


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Why Choose Rowlen

Transparent Pricing

We value clear and honest pricing here at Rowlen. When you ask for a free quote, you'll get an upfront, fixed price with no hidden fees for all boiler repairs in Horley.

In-House Experts

At Rowlen, we stand by the quality of our work—making sure every service carries the Rowlen signature. We don't outsource; instead, we employ local engineers and Horley plumbers who are fully exclusive to our team. This way, we ensure that every service adheres to Rowlen’s high standards, aimed at keeping our customers safe and satisfied.

Insured Services

All our Gas Safe registered engineers in the Horley area come fully qualified and with comprehensive liability insurance. They'll be glad to show you their Gas Safe ID right when they arrive at your door, so you know you're in good hands.

Local Knowledge

Our heating engineers are not just experts in their field; they also have a thorough knowledge of the local areas. This helps them provide fast and efficient heating services throughout the local communities. Thanks to our deep understanding of Horley and its unique characteristics, we're always right where you need us, without any delays.

Expertise Across Various Brands

With over 50 years of experience in the heating and plumbing industry, we've mastered working on a variety of gas boilers, from regular to combi models, across many brands like Potterton, Worcester Bosch Boilers, Glow Worm, Ideal, Baxi, Vaillant, and more. Our extensive experience means we're well-equipped to handle any boiler you might have.

Full Warranty

With Rowlen, there’s no need to worry about voiding your manufacturer's warranty. We always pick top-quality genuine parts from leading brands for our all services, so your boiler’s warranty stays valid.

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12-Month Guarantee

We're so confident in our work that we offer a twelve-month guarantee on all of our boiler services. Should any issues arise, contact us. We'll come back and fix them at no extra charge for the labor.

What our customers say about us…

Fantastic Boiler Servicing

5 Stars

Fantastic experience with Rowlen. Got back to me within 24 hours with a few dates and times. Engineer came on time...


Leaking pipe

5 Stars

Just wanted to say how impressed I have been with Rowlen Boiler Services. I initially contacted them about a boiler service which was great but recently I had a leak...


New boiler installed

5 Stars

Work was carried out at my elderly Mothers house . The engineers were very kind and respectful, they cleared up before thy left each evening...


Gas Heating Installation

5 Stars

Charlie friendly but also prompt and highly knowledgeable. He proved to be a really nice guy to work with. Throughout the process, his communication was excellent...


Gas Safety Checks

5 Stars

Gavin completed the annual gas safety work for me today and exhibited remarkable efficiency and cleanliness. I highly recommend him for any work you may need.


Installing a pool boiler

5 Stars

A really great service from start to finish. Easy to speak to at the outset to arrange a visit from an engineer. He came up with...


Installed a new swimming pool boiler.

5 Stars

I chose Rowlen because they were very useful on the phone before installation, taking me through my requirements and recommending...


Boiler annual inspection and smart thermostat installation

5 Stars

Easy communication and very reliable service both times, with both engineers. Very happy with the service provided.


Boiler installation and relocation

5 Stars

Rowlen Boiler service was great from start to finish. Very friendly and professional response from Lara in the office. The customer service...


Boiler service and gas safety check

5 Stars

I had Rowlen Boiler Services perform a service on my boiler, and I couldn’t be happier with the results. Their engineers were friendly, professional, and highly skilled...


Boiler break down

5 Stars

I recently experienced the remarkable service of Rowlen Boiler Services when I encountered an issue with my boiler. Their prompt response and ability to fit me in for a same-day appointment...


Cooker Installation

5 Stars

I received exceptional and timely service from Charlie, and this is the second time I have used his services.


Boiler Servicing

5 Stars

Excellent Communication, Friendly and Easy to Work With. Highly Professional and Prompt. Would Definitely Choose Their Services Again.


Gas Safety Check, Boiler Service and Gas Certificate

5 Stars

A very professional and punctual service from the moment I engaged with them to arrange for the engineer to come in...


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Frequently Asked Questions

  • What should I do before the heating engineers come?

    For a smooth and more efficient process, it’s helpful if our heating engineer has easy access to your building. If there are any entry restrictions, please let us know ahead of time.

    Before the engineer arrives, please clear away any clutter around your boiler and make sure the area is safe by keeping pets and children at a distance.

    If you suspect a gas leak, air out the space by opening windows, but avoid flipping any electrical switches. Also, make sure the engineer has clear access to your home’s water and electrical supply.

    Have someone at home to welcome the engineer, and keep your warranty documents or service records handy to show them. It’s also a good idea to jot down any issues you’ve noticed with your boiler, including its make and model, as this will aid in the repair.

    Feel free to prepare any questions you might have about how to fix or maintain your boiler. Our trained engineers are here to provide all the answers you need.

  • Can my boiler be repaired in one visit?

    At Rowlen, we’re all about delivering fast, reliable, and cost-effective services. We have a team of highly skilled gas and heating engineers who are equipped to handle various types of gas boilers. For simpler boiler issues, our qualified gas engineers often get things sorted in just one visit. When it comes to more complex problems, these might take a bit longer to fix.

    Moreover, our Gas Safe registered engineers always arrive equipped with common boiler spares, ready to tackle most repairs right away. Our vans are well-stocked with a variety of spare parts, which helps us handle most domestic boiler repairs quickly and efficiently.

    If your heating system needs a special part, like a specific Vaillant boiler repair kit or a Halstead boiler component that we don’t have on hand, no worries. The heating engineer typically gives you a cost estimate on the spot and set up a follow-up appointment to get your boiler back in top shape.

  • How can I prevent frequent boiler repairs in the future?

    To avoid frequent boiler repairs, an annual boiler service is the most effective preventative measure. Regularly getting your boiler serviced not only helps keep your boiler’s warranty valid but also offers numerous benefits for both safety and finances.

    A well-maintained boiler operates more efficiently, using less energy, which in turn reduces your energy bills over time. Regular boiler servicing allows you to detect and address minor issues early, which can prevent significant problems and future breakdowns. This proactive approach is crucial in maintaining your family’s safety, particularly from the dangers of unmonitored gas leaks that could lead to carbon monoxide poisoning or gas fires.

    Including power flushing in your regular upkeep enhances this preventative maintenance. Our maintenance service provides a detailed examination, cleansing, and tuning of your boiler’s components. Our annual service not only boosts your boiler’s efficiency but also extends its service life, helping you save on energy bills and avoid emergency repairs during the cold winter months.

  • Can I request the same engineer for future appointments?

    Absolutely! If you were happy with the engineer who previously took care of your repair or service, we can definitely arrange for the same engineer to help you out next time. Just let us know your preference, and we’ll make sure to accommodate your request.

  • Are you Gas Safe registered?

    Absolutely, all of our engineers are Gas Safe registered. We really put safety and professionalism at the forefront of our gas boiler services. Each member of our team is fully certified, which means they’re not only qualified but also legally cleared to safely work on gas appliances, including carrying out repairs and conducting gas safety checks.

    We make sure to keep our training up to date with the latest safety standards, so when you choose us, you’re guaranteed to have a skilled, Gas Safe registered engineer looking after your gas boiler needs.

    If you ever have any concerns or just want to double-check an engineer’s credentials, feel free to call the Gas Safe Register at 0800 408 5500 or visit their website. We’re all about transparency and your peace of mind!

  • Should I repair or replace my boiler?

    Deciding whether to repair or replace your boiler depends on its age, condition, and efficiency. Sometimes, a quick repair might do the trick, but if you’ve got an old, faulty boiler, investing in a new one could save you money in the long run.

    Our heating services in Horley are here to help you figure out the best course of action. Whether it’s installing a new boiler or fixing the old one, our heating engineers are all about making sure you’re completely satisfied.

  • How does a regular boiler installation differ from a central heating installation?

    A regular boiler installation usually involves replacing an existing boiler with a newer, more efficient model to provide hot water and heating for your home.

    In contrast, a central heating installation involves setting up an entire heating system from scratch, which needs having to install pipes, radiators, and a new boiler to ensure heat is available throughout your entire house. Naturally, installing a central heating system is more comprehensive and time-consuming than simply replacing a boiler.

  • Why are gas safety checks important?

    Gas safety inspections are important to guarantee that all gas appliances are operating safely and are properly maintained. These checks prevent risks such as gas leaks that could result to carbon monoxide poisoning and gas fires.

    This can only be performed by a fully qualified Gas Safe registered engineer. We also issue gas safety certificates for landlords and property owners, in compliance with legal requirements for commercial properties in UK.

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