Boiler Repair Richmond

Rowlen has been in the industry for more than 50 years, providing professional service for all boiler repair services in Richmond.

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Richmond has been recently named as one of the most desirable places to live in London, thanks to its rich cultural scene and proximity to London’s vast resources and employment opportunities coupled with a generally more quiet and more scenic natural settings that feels a world away from the city’s hustle and bustle.

For a neighborhood that’s dubbed as “the best of both worlds”, Richmond requires efficient service from a reliable heating company to make sure that the inconvenience of unattended boiler breakdowns shall not disrupt this peaceful and balanced quality of life.

Since 1974, Rowlen has been consistent in providing excellent customer service and the most cost-effective solution for a safe and efficient central heating system in every Richmond property. Our fully qualified boiler repair engineers, all Gas Safe registered, carry out their decades of experience and expertise in addressing a wide range of gas boiler problems with fast and reliable results.

Our lines are open 24/7 for emergency boiler repairs. If you suddenly find yourself without hot water, especially when it’s cold out, just call us. A qualified engineer will come to fix your broken down boiler and get it working safely and properly again within the same day.

Our experienced team of Gas Safe engineers goes beyond boiler repair in Richmond. From boiler installation and regular boiler maintenance to full central heating installations and repairs, all our services go with honest opinion and expert advice for the most effective heating solutions on all the different kinds of heating systems in Richmond.

Trust Rowlen for all your boiler and heating needs in Richmond. We are renowned for our friendly service and expert reputation, always ready to deliver reliable solutions to fix your boiler without any hassle.

Arrange Your Boiler Repair With Rowlen


Step 1: Diagnose

Our in-house trusted gas engineers will assess your boiler and diagnose the fault


Step 2: Quote

The engineer will, explain to you the fault and provide you with a cost for the repairs


Step 3: Repair

Repair/Replace any faulty components to get you warm again


Step 4: Completion

Make sure your boiler is safe and is functioning efficiently

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Common Boiler Problems that Call for Boiler Repairs

Boilers will eventually run into trouble especially without a regular boiler servicing. If your boiler stops working in the middle of winter, it can truly be a huge inconvenience for any homeowner in Richmond.

Don’t worry! Rowlen offers 24/7 emergency boiler repairs Richmond homeowners can rely on to have their boiler repaired even in the middle of the night.

Situations that typically warrant emergency boiler repairs include:

No Heat or Hot Water

Everyone knows the inconvenience of not having hot water at home especially during the colder months. Whether it’s a problem with your combi boiler or central heating boiler, this requires immediate action from a fully qualified boiler engineer to get the heating back.

Low Water Pressure

Experiencing low water pressure in your boiler? This issue could lead to insufficient heating throughout your home. Often caused by leaks or failing safety devices like the pressure relief valve, symptoms include a boiler struggling to heat up and radiators warming up slowly.

Unusual Boiler Noises

Strange noises like banging, whistling, or gurgling from your boiler may indicate air in the system, limescale buildup, or an impending pump failure. Richmond homeowners experiencing these issues should consider seeking emergency boiler repair to address the issue promptly and prevent further damage.

Pilot Light Complications

If the pilot light often goes out or burns yellow instead of blue, it may indicate issues with ventilation or a malfunctioning thermocouple. Have a qualified engineer assess it for a more accurate diagnosis.

Boiler Leaks

Boiler leaks can lead to property damage and often point to serious internal issues, like corrosion or damaged parts that need urgent repairing. No matter the cause of the leaks, whether it’s a burst pipe or corroded pipework, Rowlen can send in our plumbers in Richmond to deliver plumbing services that best fit your needs.

Frozen Condensate Pipes

Your condensing boiler might experience frozen condensate pipes stopping your boiler from working. This frequent issue that is caused by cold temperatures need prompt action to avoid a total boiler breakdown.


Neglecting boiler issues not only leads to inefficiencies and higher energy bills, but it can also cause further property damage and pose serious safety risks. To ensure the safety and comfort of your home, we encourage you to contact us. We’ll provide you with an upfront quote and offer honest advice on the most effective heating solutions tailored to your specific needs.

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How Much Does A One-Off Boiler Repair Cost?

Our one-off repair services offer exceptional value for money, with costs varying based on your boiler type and location. Our office will ask a few simple questions to provide you with an accurate estimate.

Here is the standard cost of our boiler repair service in Richmond:


Boiler Repair First Hour
Commercial Boiler Repair First Hour
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Why Choose Rowlen

Transparent Pricing

Get upfront, fixed quotes from Rowlen for all boiler repairs in Richmond; expect full transparency with no unexpected charges.

In-House Engineers

We make sure that all our services will carry the brand of Rowlen. We don’t outsource our talent; instead, we employ local Gas Safe engineers who are dedicated solely to us. This is a guarantee that all boiler services are compliant with Rowlen's known premiere standards that aim only for customer satisfaction.

Insured Services

We make sure that all our services will carry the brand of Rowlen. We don’t outsource our talent; instead, we employ local Gas Safe engineers who are dedicated solely to us. This is a guarantee that all boiler services are compliant with Rowlen's known premiere standards that aim only for customer satisfaction.

Local Knowledge

All our engineers know the local area like the back of their hands, helping them deliver the heating service around local communities with ease. Our deep understanding of Richmond and its unique characteristics means we’re always right where you need us, and every job is carried out without delay.

Expertise Across Various Brands

Our vast experience in providing heating service over fifty years has given us the expertise of working on gas boilers of various makes and models including Potterton, Vaillant Boilers, Worcester Bosch, Glow Worm, Ideal Boilers, Baxi Boilers, and more.

Full Warranty

With Rowlen, losing your manufacturer's warranty is not an issue. We choose top-quality boiler spares from leading brands, guaranteeing that the boiler service for your Richmond home keeps your warranty valid and your heating system running smoothly.

Boiler warranty validation
12-Month Guarantee

We offer a twelve-month guarantee on all our boiler services. Should any issues arise, we'll come back and fix them free of charge on labour costs.

What our customers say about us…

Boiler Servicing

5 Stars

Excellent Communication, Friendly and Easy to Work With. Highly Professional and Prompt. Would Definitely Choose Their Services Again.


Fantastic Boiler Servicing

5 Stars

Fantastic experience with Rowlen. Got back to me within 24 hours with a few dates and times. Engineer came on time...


Boiler installation and relocation

5 Stars

Rowlen Boiler service was great from start to finish. Very friendly and professional response from Lara in the office. The customer service...


Installing a pool boiler

5 Stars

A really great service from start to finish. Easy to speak to at the outset to arrange a visit from an engineer. He came up with...


Gas Safety Check, Boiler Service and Gas Certificate

5 Stars

A very professional and punctual service from the moment I engaged with them to arrange for the engineer to come in...


New boiler installed

5 Stars

Work was carried out at my elderly Mothers house . The engineers were very kind and respectful, they cleared up before thy left each evening...


Boiler break down

5 Stars

I recently experienced the remarkable service of Rowlen Boiler Services when I encountered an issue with my boiler. Their prompt response and ability to fit me in for a same-day appointment...


Leaking pipe

5 Stars

Just wanted to say how impressed I have been with Rowlen Boiler Services. I initially contacted them about a boiler service which was great but recently I had a leak...


Gas Safety Checks

5 Stars

Gavin completed the annual gas safety work for me today and exhibited remarkable efficiency and cleanliness. I highly recommend him for any work you may need.


Boiler annual inspection and smart thermostat installation

5 Stars

Easy communication and very reliable service both times, with both engineers. Very happy with the service provided.


Installed a new swimming pool boiler.

5 Stars

I chose Rowlen because they were very useful on the phone before installation, taking me through my requirements and recommending...


Boiler service and gas safety check

5 Stars

I had Rowlen Boiler Services perform a service on my boiler, and I couldn’t be happier with the results. Their engineers were friendly, professional, and highly skilled...


Gas Heating Installation

5 Stars

Charlie friendly but also prompt and highly knowledgeable. He proved to be a really nice guy to work with. Throughout the process, his communication was excellent...


Cooker Installation

5 Stars

I received exceptional and timely service from Charlie, and this is the second time I have used his services.


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Frequently Asked Questions

  • What should I do before the heating engineers come?

    For a smooth and hassle-free service, make sure the entry for the boiler engineers is facilitated especially if you live in a building with restricted access.

    Before the engineer arrives, clear any obstructions around your boiler and secure pets or children away from the work area or the boiler rooms for safety purposes.

    If you suspect a gas leak, ventilate the area well without using electrical switches. Also, take into consideration that the engineer has unobstructed access to your home’s water and electrical supply.

    Most importantly, make sure someone is available to grant access to your home and have the warranty documents or service records ready for review. List any issues you’ve noticed with your system beforehand, including the make and model of your boiler, to assist in diagnostics.

    It is also important for you to think of any questions that you might have regarding the repair or maintenance of your boiler. Rest assured that all our engineers can provide you the necessary information that you need.

  • Can my boiler be repaired in one visit?

    With Rowlen, we take pride in delivering fast, reliable, and cost-effective results. While minor boiler repairs can often be completed within a single visit, more complex issues may require additional time.

    Our Gas Safe registered engineers come prepared with common boiler spares and aim to resolve most issues promptly. Our vans are stocked with an array of boiler spare parts, enabling us to perform a majority of domestic boiler repairs without delay.

    However, should your heating system require specialized parts, like a Vaillant boiler repair kit or Halstead boiler component, that are not available on-hand, we will provide a fixed price upfront and schedule a follow-up repair.

  • What happens if my boiler cannot be repaired?

    Rowlen will assess your boiler first. If the heating engineer finds it impossible for repair or if repairing your old boiler will cost you more, we will recommend replacing it with a new boiler.

    Don’t worry; we will guide you through selecting a new, energy-efficient boiler that suits your Richmond property and provide a professional boiler installation service.

  • How can I prevent frequent boiler repairs in the future?

    An annual boiler service is the best preventative measure against frequent boiler issues that call for costly repairs. Regular servicing offers many benefits for safety and efficiency.

    Through regular boiler servicing, you can detect and address minor problems early on, maintaining your heating boiler’s efficiency. Getting an annual service also helps you keep your family’s safety, especially from the horrors of unmonitored gas leaks that could cause carbon monoxide poisoning.

    Have your boiler serviced with Rowlen and experience peace of mind all-year round.

  • Do you repair gas boilers?

    Yes, our expertise is dedicated to servicing and repairing gas boilers. Our team of boiler service engineers have specialised knowledge and tools required to maintain, repair, and service gas boilers across a wide range of brands and models. By concentrating exclusively on gas boilers, we ensure that our clients receive unparalleled expertise and attention.

    All our engineers in Richmond are Gas Safe registered; they are fully qualified and have received the proper training to handle every gas appliance including gas boilers.

    This focused approach enables us to keep abreast of the latest technological advancements and safety protocols, guaranteeing top-tier service for all your gas boiler requirements. Please note, however, that we do not offer services for electric boilers, oil boilers, or biomass boilers.

  • Is Rowlen listed on the Gas Safe Register?

    Yes, Rowlen is proudly listed on the Gas Safe Register. Our company Gas Safe Number is 618793. Our gas engineers are fully certified to work safely and competently with gas appliances, ensuring all repairs, boiler installations, and maintenance work meet the highest standards of gas safety.


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