Boiler Service Addlestone

Fast and Reliable. Trusted by generations since 1974.


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Rowlen, Addlestone's Choice in Boiler Servicing

Addlestone’s lush green spaces and efficient transport links to London makes it appealing to both local residents and first-visit commuters alike. Recent developments, such as the Addlestone One project, have revitalized its center, blending retail, leisure, and residential spaces to enhance community life.

Rowlen, a family-run business for more than 50 years, is committed to providing the best service when it comes to heating and plumbing solutions. Just like Addlestone’s landmark, the ancient Crouch Oak Tree, Rowlen values community heritage and resilience. Trusted by generations since 1974, we offer the brand of reliability to our loyal customers and make sure we remain as Addlestone’s premier choice in boiler servicing.

Serving Addlestone and the surrounding Surrey and London areas, we deliver dependable and cost-effective services for different types of heating system. Here at Rowlen, we work in earning the trust of many customers across many generations, with 24/7 availability for urgent and emergency boiler repairs.

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Richard Lefley


We have used Rowlen for many years to service our heating system. They have an intimate knowledge of the houses in the area and the many old systems and boilers that many of us rely on. They have great experience of servicing all types of boilers and keeping going those that are getting old and which other companies might not want the trouble of servicing

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How Much Does a Boiler Service in Addlestone Cost?

It’s important to note that the cost of our boiler services can vary, much like any other household expense. The price is influenced by multiple factors, from the type and age of your boiler to your location.

Nonetheless, here are the standard prices for some of our common services:

Boiler Service:
Landlord Gas Certificate:
Combined Boiler Service & Gas Certificate:
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Save Money on Boiler Repairs with Rowlen's Annual Boiler Servicing

We all hate a faulty boiler. Whether it’s the dead of winter or a chilly spring morning, experiencing boiler problems can be very stressful and quite costly. However, boiler breakdowns do not wait for a convenient time.

Rather than keeping your toes for the next boiler emergency to happen, the most cost-effective solution is to schedule it with a regular annual checkup and servicing as soon as possible.

Here’s what you can expect during your regular boiler services done by our fully qualified and experienced heating engineers.

Visual Inspection

Your boiler and its surrounding areas will be carefully checked for signs of visible issues. Our Gas Safe specialists will check for any signs of leaks, corrosion, or damage that could affect your gas boilers or electric boilers’ overall performance.

Checking Boiler Controls and Components

If the surrounding area looks good, the boiler’s controls and components, such as the thermostat, pressure relief valve, and safety devices, will be checked next to make sure every part is functioning correctly.

Cleaning and Maintenance

They will then clean the essential boiler parts, such as the heat exchanger, burner, and condensate trap, to remove any debris or build-up that could cause emergency breakdowns or reduce the efficient performance of your boiler.

Once the job is complete, we’ll schedule you for a reminder one month before the next regular service is due. You don’t need to do a single thing! Leave it all to us. Plus, if you liked the service of your heating engineer, you can always ask for the same pro for your next service!


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Here's How We Make Life Better For You In Addlestone

Exclusively Employed Engineers

In Rowlen, we do not allow subcontracts. Our engineers are not just experienced; they are exclusively employed by Rowlen, guaranteeing our high standards and consistent service throughout Addlestone.

Fast Response Times

We know how boiler breakdowns can interrupt even the most simple tasks both at home and businesses. Rowlen stands out for its prompt and efficient response to boiler repairs and emergencies, ensuring minimal disruption to your day-to-day chores. Our lines are open 24 hours a day so don't hesitate to call us for any boiler issues.

Clear Pricing, Honest Quotes, Fair Rates

Surprises are great, except when it comes to unexpected costs. We pride ourselves on offering competitive, yet affordable rates and very minimal call out fee, with transparent and upfront quotes for all services.

Gas Safe
Gas Safe Certification

Sit back and let Rowlen do the job without fear of any uninsured risks. Alongside our comprehensive liability insurance cover out, our engineers are Gas Safe registered, allowing you to trust in the safety and quality of our work.

Local Addlestone Specialists

Our local team isn't just qualified; they're your neighbors, deeply familiar with Addlestone. This local expertise means we carry a quick, reliable service tailored to your company or home's needs, this includes additional advice for you to take care of your heating systems.

Maintenance Expertise Across All Brands

Whether it’s Vaillant, Worcester, Baxi, or another brand, our heating engineers are proficient in a wide range of boilers, giving you the most extensive experience when it comes to boiler care. It doesn't matter whether you got an electric or gas boiler installed. Their training with leading manufacturers ensures the heating system of your Addlestone house or business property receives expert care for optimal performance and enduring comfort.

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What our customers say about us…

Installing a pool boiler

5 Stars

A really great service from start to finish. Easy to speak to at the outset to arrange a visit from an engineer. He came up with...


Boiler Servicing

5 Stars

Excellent Communication, Friendly and Easy to Work With. Highly Professional and Prompt. Would Definitely Choose Their Services Again.


Fantastic Boiler Servicing

5 Stars

Fantastic experience with Rowlen. Got back to me within 24 hours with a few dates and times. Engineer came on time...


Boiler break down

5 Stars

I recently experienced the remarkable service of Rowlen Boiler Services when I encountered an issue with my boiler. Their prompt response and ability to fit me in for a same-day appointment...


Boiler annual inspection and smart thermostat installation

5 Stars

Easy communication and very reliable service both times, with both engineers. Very happy with the service provided.


Boiler service and gas safety check

5 Stars

I had Rowlen Boiler Services perform a service on my boiler, and I couldn’t be happier with the results. Their engineers were friendly, professional, and highly skilled...


Boiler installation and relocation

5 Stars

Rowlen Boiler service was great from start to finish. Very friendly and professional response from Lara in the office. The customer service...


Gas Heating Installation

5 Stars

Charlie friendly but also prompt and highly knowledgeable. He proved to be a really nice guy to work with. Throughout the process, his communication was excellent...


Installed a new swimming pool boiler.

5 Stars

I chose Rowlen because they were very useful on the phone before installation, taking me through my requirements and recommending...


Cooker Installation

5 Stars

I received exceptional and timely service from Charlie, and this is the second time I have used his services.


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Boiler servicing, repair and installation in London and Surrey

Boiler Service FAQs

  • How often should I have my boiler serviced?

    It is recommended to go through your annual boiler service to ensure your boiler is running safely in its optimal condition. Regular boiler servicing also improves energy efficiency, saving you from the higher costs of energy bills.

  • How does annual servicing help me save costs?

    Annual servicing keeps your heating system efficient, avoiding the cost of frequent repairs, installations or replacements. It extends your boiler’s life and prevents breakdowns, making it the most cost-effective choice.

  • What are the consequences of neglecting a regular boiler servicing?
    • Increased Energy Bills: Inefficiencies from lack of servicing can raise your energy costs.
    • Higher Risk of Breakdowns: Lack of maintenance increases the likelihood of unexpected failures, potentially leading to expensive repairs or replacements.
    • Safety Hazards: Skipping checks can result in dangerous gas leaks or carbon monoxide exposure.
    • Prevention is Key: Routine servicing is crucial for preventing breakdowns, ensuring safe operation, and avoiding the need for costly repairs or replacements.
  • Can I perform any boiler maintenance myself?

    Attempting to do the maintenance yourself can seem tempting as it doesn’t require you to spend, although it may result in further costly damage and safety hazards.

    To effectively maintain a boiler system, specialized knowledge and experience are required.

    Yes, simple tasks like checking pressure, bleeding radiators, and keeping the boiler area clear are manageable and can be done by yourself.

    However, leave more complex operations to a professional and qualified engineer or technician to ensure safety.

    Hiring a certified and qualified engineer from a trusted company with extensive expertise in handling these complex systems is highly recommended.

  • How long does a standard boiler service take?

    A boiler service is quicker than you might think, typically lasting between 45-60 minutes. It includes radiator venting and a CO2 check to ensure your safety from toxic gas leaks. If our technicians find any issues, they might perform additional repairs during the service to prevent future boiler breakdowns.

  • How do I prepare for a boiler service visit?
    • Before the technician arrives, make sure to clear the area, check your boiler’s history, and note down any issues you’ve dealt with before.
    • During the servicing, ask questions about boilers, express your concerns, and stay informed.
    • After the service, review the service report, follow up on recommendations, and schedule your next service. Don’t forget to provide us some feedback so we can can work on improving our services.

  • What are the signs that I need an immediate boiler repair?

    Unusual noises, loss of pressure, no hot water, and visible leaks are critical signs that your boiler needs emergency repair. For urgent assistance, contact us on 020 8395.

  • Do you accept emergency boiler repairs in Addlestone?

    Yes! We understand the urgency of unexpected boiler issues and how it can cause both danger and discomfort. Rowlen is available 24/7 and can take any emergency requests to diagnose and fix problems quickly. Our responsive team is prepared to address emergency situations promptly within the area in the same day. Contact us anytime!

  • Does Rowlen service on boilers that are over 20 years old?

    Yes! Your old boiler still stands a chance. Rowlen is fully prepared to service and repair boilers of any age, brand, or model, thanks to our experienced Gas Safe registered engineers. Our comprehensive boiler repair service includes a thorough inspection, deep cleaning, and necessary adjustments or repairs to ensure your boiler operates at its peak performance, keeping your home warm and safe. This detailed maintenance is key to preventing future issues and significantly prolonging your boiler’s lifespan.

  • What is the average lifespan of a regular boiler?

    As your boiler reaches the 10 to 15-year mark, it may start encountering more frequent issues. While repairs can provide a temporary solution, it is advisable to consider a replacement when recurring problems arise. At Rowlen, our Gas Safe engineers have extensive experience handling these complex systems and can provide excellent job when it comes to servicing and repairs.

  • Are you covered by Liability Insurance and certified by Gas Safe?

    Yes, Rowlen holds both comprehensive liability insurance and a Gas Safe certification, ensuring our complete qualification for all the services that we offer.

    Our £5 million liability coverage extends to both our clients and engineers, offering protection throughout all boiler services, boiler installations, and boiler repairs.

    Our Gas Safe certification is the document that certifies our compliance with legal standards on gas appliances. Feel free to verify our registration details and credentials on the official Gas Safe Register website, where our information is easily accessible using our registration number.

    At Rowlen, safety and professionalism are at the heart of everything we do. We are committed to providing our clients and customers with peace of mind and ensuring our engineers possess the necessary qualifications proper training and expertise to handle any boiler service, boiler installation,, or boiler repair.

  • Does Rowlen also offer a service for new boiler installation?

    Yes, boiler installation is just one of the services we provide. Rowlen offers a range of services in Addlestone, including annual maintenance, central heating installation, gas boiler servicing, gas safety checks, and plumbing solutions.

  • What kind of boilers do you service in Addlestone?
    • Combi Boilers: Ideal for smaller homes or flats where space is limited, providing both heating and hot water from a single unit without the need for a separate water tank.
    • System Boilers: Suitable for homes with higher hot water demand, these boilers work with a cylinder to store hot water but do not require a cold water tank.
    • Conventional Boilers: Best for homes with a traditional heating and hot water system, requiring both a hot water cylinder and a cold water tank.
    • Condensing Boilers: We service all condensing versions of combi, system, and conventional boilers, known for their high efficiency and reduced carbon emissions.

  • Do you offer services for modern and new boilers?

    Yes, we offer services for modern boilers, including popular makes such as Vaillant, Worcester Bosch, Baxi, and Ideal. Our expert engineers are trained and equipped to handle the latest in boiler technology, ensuring your contemporary heating system operates efficiently and effectively. Whether you need maintenance, repairs, or an installation service, we have the expertise to support your needs across these leading brands and more.

  • Is it worth investing in a new boiler?

    Yes, if your old boiler has reached its end or if you are experiencing costly recurring repairs, it’s time to replace it with a newer model. Its benefits include:

    • Enhanced Efficiency: Newer models are designed to be significantly more energy-efficient, reducing your energy consumption and lowering your heating bills.
    • Improved Reliability: Newer models are engineered for better reliability, reducing the likelihood of breakdowns and the need for repairs.
    • Advanced Technology: Newer models also come equipped with the latest technology, including safety devices and smart controls that allow you to manage your heating remotely, providing convenience and further energy savings.
    • Environmental Benefits: Higher efficiency means lower carbon emissions, making newer boilers a more environmentally friendly option for heating your home.
    • Longer Lifespans: With advancements in technology and materials, new boiler models tend to have longer operational lifespans compared to older units.
    • Warranty Protection: New boilers often come with extended boiler warranties, offering peace of mind and protection against unforeseen issues.

Rowlen boiler services in London

We hope you can find the answers to your questions below or call our friendly team on 020 8395 8616.

  • Are Rowlen engineers Gas Safe registered?
    Yes, all of our engineers are qualified and Gas Safe registered. They will be happy to show your their ID card on arrival. Our company Gas Safe Number is 618793
  • How do you charge for a repair?
    We judge each job fairly, but the majority of them are charged ‘by time’ at a rate of £80+vat per hour plus the cost of any parts used.
  • Are you VAT registered?
    Yes, our VAT number is 259 7975 29
  • Are you insured?
    Yes, we have public liability insurance of £2 million
  • What areas do you cover?
    We cover North, West & South London, Middlesex and Surrey.
  • How can I pay?
    You can pay by cheque to the engineer on the day of your visit, or pay within 15 days via BACS transfer or by card over the telephone. If your circumstances do not allow for this, we can extend our payment terms to suit your needs.
  • Do you offer care plans?
    Not yet, but it is something we are currently working on, so watch this space.
  • Is your work guaranteed?
    All our workmanship is guaranteed for twelve months. If something is not right, we will return to fix it free of charge.
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