Boiler Service Crawley

Rowlen is the only trusted heating solutions in West Sussex since 1974


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Reliable Boiler Service in Crawley

For more than five decades, Rowlen has stood as a pillar of reliability and expertise for the residents of Crawley, merging the warmth of a family-run business with the expertise of our seasoned engineers. Our deeply rooted presence in the heart of West Sussex has allowed us to develop a profound understanding of the local community’s needs when it comes to home maintenance.

With the recognized 14 residential neighborhoods in Crawley, our customers’ comfort in their homes have always been the heart of our business. Whether it’s the allure of Crawley’s scenic attractions or its vibrant industrial and trading market areas, the last thing you want is the inconvenience of boiler breakdown and other heating issues.

With a steady commitment to excellent service, our fully qualified Gas Safe registered heating engineers can assure you that your home or any establishment remains a sanctuary of comfort and warmth.

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Richard Lefley


We have used Rowlen for many years to service our heating system. They have an intimate knowledge of the houses in the area and the many old systems and boilers that many of us rely on. They have great experience of servicing all types of boilers and keeping going those that are getting old and which other companies might not want the trouble of servicing

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How Much Does a Boiler Service in Crawley Cost?

We offer a competitive price for our regular boiler maintenance services and boiler service one-offs. Our goal is to help you keep your boiler well-maintained and functional without breaking the bank.

*Costs may vary based on your boiler type and location.


Boiler Service:
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Combined Boiler Service & Gas Certificate:
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Benefits of Regular Boiler Maintenance in Crawley

Optimized Efficiency and Reduced Costs

Regular boiler servicing in Crawley ensures your heating system, whether a combi boiler or conventional boiler, operates at peak efficiency, reducing energy costs and avoiding the need for costly repairs.

Enhanced Safety and Compliance

Our Gas Safe registered engineers conduct thorough checks and repairs, ensuring your boiler complies with local West Sussex regulations, enhancing safety against gas leaks and faults.

Longevity and Reliability

Annual service extends your boiler’s lifespan, maintaining reliable heat and hot water supply, and avoiding the inconvenience of broken boilers and emergency repairs.

Warranty and Performance

Adhere to your new boiler’s warranty requirements with our boiler maintenance and servicing, ensuring its continued performance and efficiency.

Environmental Responsibility

By maintaining your boiler efficiently, you contribute to environmental sustainability by reducing emissions and improving the efficiency of your local heating system in Crawley.

For boiler installations, boiler repairs, or emergency boiler repairs in Crawley and West Sussex, contact our expert heating engineers. Ensure your boiler works properly and efficiently year-round with our professional heating and plumbing services.

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Advantages of Professional Boiler Service

While you think you can perform basic maintenance by yourself, seeking help from a professional to perform all the checks and other repairs can offer more advantages than you think.

  • Technical Expertise Specialists in boiler repair come equipped with a thorough understanding of a variety of boiler and gas appliance configurations. Their extensive training enables them to pinpoint and mend complex issues with accuracy, making sure your broken boiler starts working properly in no time.
  • Safety Assurance Since boilers are intricate gas appliances that can present safety hazards if mishandled, it’s important to let trained professionals manage repairs. These experts ensure that all work is performed safely and up to par with stringent industry regulations.
  • Quality Repairs Opting for professional boiler repair ensures that the job is done right the first time. Technicians utilize precise tools and techniques to deliver durable repairs, thus avoiding repeated problems.
  • Time and Cost Savings DIY approaches to local heating system repairs might appear cost-effective initially, but they could actually lead to more significant damage and additional expenses. Professional boiler technicians provide swift and adept service that can sidestep future costly issues.
  • Extended Boiler Lifespan Consistent maintenance and prompt, professional repairs can greatly improve the longevity of your boiler. Investing in specialised care for your local heating system guarantees that it operates at peak efficiency, thereby enhancing its lifespan and reliability.


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What our customers say about us…

Gas Safety Check, Boiler Service and Gas Certificate

5 Stars

A very professional and punctual service from the moment I engaged with them to arrange for the engineer to come in...


Fantastic Boiler Servicing

5 Stars

Fantastic experience with Rowlen. Got back to me within 24 hours with a few dates and times. Engineer came on time...


Boiler annual inspection and smart thermostat installation

5 Stars

Easy communication and very reliable service both times, with both engineers. Very happy with the service provided.


Cooker Installation

5 Stars

I received exceptional and timely service from Charlie, and this is the second time I have used his services.


Gas Safety Checks

5 Stars

Gavin completed the annual gas safety work for me today and exhibited remarkable efficiency and cleanliness. I highly recommend him for any work you may need.


Leaking pipe

5 Stars

Just wanted to say how impressed I have been with Rowlen Boiler Services. I initially contacted them about a boiler service which was great but recently I had a leak...


Installing a pool boiler

5 Stars

A really great service from start to finish. Easy to speak to at the outset to arrange a visit from an engineer. He came up with...


Boiler installation and relocation

5 Stars

Rowlen Boiler service was great from start to finish. Very friendly and professional response from Lara in the office. The customer service...


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Boiler servicing, repair and installation in London and Surrey

Boiler Service FAQs

We hope you can find the answers to your questions below or call our friendly team on 020 8395 8616.

  • What are some common boiler issues that might call for urgent repair or service?
    • Odd Sounds: Hearing banging, whistling, or gurgling noises from your boiler can indicate air entrapment, pump malfunction, or worn parts. It’s essential to contact a boiler repair service in Crawley to investigate and resolve these internal problems.
    • Heat Distribution Issues: If you’re facing inconsistent temperatures or certain areas not heating up, it could signify a defective boiler. Issues might stem from a malfunctioning thermostat, trapped air, or debris buildup, necessitating professional boiler maintenance in Crawley.
    • Water Leaks: Spotting leaks or drips around your boiler suggests potential issues with pipes, valves, or the pump. Prompt boiler servicing in Crawley is crucial to prevent further damage and maintain the system’s integrity.
    • Varying Pressure Readings: Persistent abnormal pressure gauge readings require immediate attention. Low pressure impacts heating efficiency, while high pressure poses safety risks. Consult with Gas Safe registered engineers in Crawley for boiler repairs or maintenance.
    • Pilot Light Issues: A frequently extinguishing pilot light points to issues with the thermocouple, gas supply, or ventilation. Ignoring such signs can lead to a complete boiler shutdown. It’s advisable to seek emergency boiler repairs in Crawley to address and fix these problems efficiently.

    If you’re encountering repetitive issues with an old boiler, it might be time to consider a new boiler installation.

  • What should I expect during a boiler service?

    A boiler service involves an exhaustive inspection of your boiler, including identifying any potential issues or faults.

    Upon arrival, certified engineers should display their Gas Safe ID as evidence of their expertise. They start with a preliminary safety inspection for any boiler fault or leaks, providing solutions when necessary.

    The servicing includes examining boiler controls, heating, and hot water systems, ensuring they operate optimally. They will also check if there are any carbon monoxide emissions.

    Finally, after completing all the necessary inspections and maintenance tasks, the engineer will provide you with a service report.

  • Is it really possible to increase the lifespan of my boiler?

    Yes, it is possible.

    One way to extend your boiler’s lifespan is by regularly maintaining it. This involves cleaning out any obstructions and replacing any worn-out parts. By doing so, you can steer clear of potential issues from becoming major faults that could shorten your boiler’s lifespan.

    Another important aspect of maintenance is having an annual Gas Safe registered service. This not only keeps your boiler running smoothly but also allows for any faults to be detected and addressed promptly.

    Addressing these faults early on can significantly improve the overall lifespan of your boiler.

  • Who needs to get a Gas Safe certificate?

    Regular maintenance is key to keeping your combi boiler running smoothly and avoiding the headache of a broken boiler. A critical aspect of maintenance is obtaining a Gas Safe certificate or CP12, which serves as proof that your gas appliances comply with regulations and are safe to use.

    This document is obtained from an engineer after they have completed service on your gas boiler and is legally required for landlords in the UK. It is essential to have your boiler inspected and a Gas Safety Record updated every 12 months to ensure the continued safety and efficiency of your boiler and other gas appliances.

  • Do new boilers still need regular servicing?

    Periodic maintenance is essential for the safe and efficient operation of your boiler. Whether you have recently installed a new combi boiler or have an older model, it is important to schedule regular check-ups.

    In fact, if you have had a new boiler installed, getting it serviced within the first 12 months is recommended. This not only ensures that your warranty remains valid but it also helps prevent any potential serious issues from arising.

    By staying on top of regular check-ups, any minor issues can be identified and addressed early on, preventing them from becoming major problems.

    This will not only save you from expensive repairs in the long run but also make certain that your boiler continues to run smoothly and safely for many years to come.

  • What are some preliminary checks that I can do before calling for an emergency?

    Any uncertainty should prompt involving a Gas Safe registered engineer, particularly for matters involving gas supply and the complexities of conventional boilers. Consider these preliminary checks:

    • Thermostat Assessment: Verify that the thermostat is properly set to request heating. A thermostat that doesn’t trigger heating as expected may need to be replaced.
    • Pressure Gauge Evaluation: Observe the pressure gauge to confirm that it reads within the suggested parameters. Deviations might necessitate adjustments as per the user manual’s instructions.
    • Air Purging from Radiators: Non-heating radiators might be laden with air. Purge this air through bleeding to enable efficient heating.
    • Inspection of Gas Flow: Ensure that the boiler’s gas inlet is active, and there are no interruptions. In the event of a gas odor or suspected leak, cut off the gas supply and promptly contact a Gas Safe registered engineer.

Rowlen boiler services in London

We hope you can find the answers to your questions below or call our friendly team on 020 8395 8616.

  • Are Rowlen engineers Gas Safe registered?
    Yes, all of our engineers are qualified and Gas Safe registered. They will be happy to show your their ID card on arrival. Our company Gas Safe Number is 618793
  • How do you charge for a repair?
    We judge each job fairly, but the majority of them are charged ‘by time’ at a rate of £80+vat per hour plus the cost of any parts used.
  • Are you VAT registered?
    Yes, our VAT number is 259 7975 29
  • Are you insured?
    Yes, we have public liability insurance of £2 million
  • What areas do you cover?
    We cover North, West & South London, Middlesex and Surrey.
  • How can I pay?
    You can pay by cheque to the engineer on the day of your visit, or pay within 15 days via BACS transfer or by card over the telephone. If your circumstances do not allow for this, we can extend our payment terms to suit your needs.
  • Do you offer care plans?
    Not yet, but it is something we are currently working on, so watch this space.
  • Is your work guaranteed?
    All our workmanship is guaranteed for twelve months. If something is not right, we will return to fix it free of charge.
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