Boiler Service Purley

Trusted, Reliable Boiler Service in South London since 1974

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A Family Business

Purley is a suburban town in South London, known for its spacious green parks like Riddlesdown and its vibrant local community. With Purley being a remarkable town perfect for families, Rowlen’s values as a family-run business stands as a pillar of warmth and reliability that matches the wide array of Purley’s family homes and properties.

Our Gas Safe registered engineers are well-versed in the specific needs of Purley’s varied architecture, from the grand detached homes of Foxley Lane to the modern apartments near Purley Station. We focus on delivering energy-efficient boiler repairs and installations, ensuring residents enjoy cost-effective heating without compromising the area’s natural beauty.

Our services in Purley extend beyond just boiler servicing; we embrace the suburb’s commitment to sustainability by offering green heating solutions and professional plumbing services. From routine safety checks and urgent boiler breakdown, our experienced team is ready to provide prompt, efficient service, ensuring your Purley home remains comfortable and warm, especially during the chilly months when the views from Kenley Aerodrome are most breathtaking.

Rowlen’s dedication to the Purley community is reflected in our personalized approach and commitment to building long-lasting relationships with local homeowners and businesses. We understand the unique charm and challenges of living in Purley, from the bustling town center to the quiet, leafy streets like Woodcote Valley Road.

Trust only Rowlen for all the needs of your central heating and join the ranks of satisfied customers enjoying serene, comfortable living in one of Greater London’s most desirable suburbs.


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Richard Lefley


We have used Rowlen for many years to service our heating system. They have an intimate knowledge of the houses in the area and the many old systems and boilers that many of us rely on. They have great experience of servicing all types of boilers and keeping going those that are getting old and which other companies might not want the trouble of servicing

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How Much Does a Boiler Service in Purley Cost?

We offer a competitive price for our regular boiler maintenance services and boiler service one-offs. Our goal is to help you keep your boiler well-maintained and functional without breaking the bank.
*Costs may vary based on your boiler type and location.

Boiler Service:
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Combined Boiler Service & Gas Certificate:
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Choose Rowlen for our Range of Heating and Boiler Services

Our skilled team of Gas Safe registered engineers brings professional plumbing services to your doorstep, specializing in boiler servicing, central heating solutions, and comprehensive heating services. We understand the importance of a fully functioning heating system, which is why we offer efficient service, from routine maintenance to emergency boiler repairs in Purley.

Annual Boiler Service

Regular servicing is crucial to maintain your boiler’s efficiency and prevent costly repairs. Our annual boiler service ensures your system runs smoothly and efficiently, reducing your energy bills and extending the lifespan of your unit. Have your boiler serviced annually to avoid unexpected breakdowns.

Boiler Repairs and Boiler Breakdown

Whether you’re facing a minor issue or a complete boiler breakdown, our reliable boiler repairs are just a call away. We understand the inconvenience and discomfort of plumbing emergencies, which is why we offer same-day service to restore your comfort without delay.

Central Heating and Boiler Installation

Upgrade your heating system with our expert boiler installation services. We specialize in energy-efficient solutions, including condensing boilers and comprehensive central heating systems, designed to save you money and improve your home’s energy efficiency.

Gas Safety Inspections and Services

Safety is our top priority. Our Gas Safe registered engineers provide thorough gas safety inspections, ensuring all your gas appliances, including boilers, gas fires, and heating systems, are operating safely and efficiently.

OTHER Services

Beyond boiler servicing, we offer a range of professional plumbing services, from fixing cold radiators and hot water cylinder issues to power flushing and handling all types of plumbing problems and emergencies.

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Why Trust Rowlen for Your Central Heating Needs?

Experience and Reliability

With more than five decades of experience, we have established ourselves as trusted heating and plumbing services company in Greater London. Our commitment to high standards and building long-lasting relationships with our customers serve as our trademarks to show you receive the best service every time.

Qualified and Certified Professionals

Our heating engineers and plumbers are not only skilled but also Gas Safe registered, ensuring they meet the highest standards of safety and professionalism.

Cost-Effective Solutions

We understand the importance of cost-effective services. Our team is dedicated to providing transparent boiler repair costs and solutions that meet your needs without breaking the bank.

Customer Satisfaction

Our mission is to go the extra mile for our customers, ensuring a happy customer with every job we undertake. Whether you need routine servicing, emergency repairs, or new installation, we are here to provide a reliable, efficient, and friendly service.

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What our customers say about us…

Boiler annual inspection and smart thermostat installation

5 Stars

Easy communication and very reliable service both times, with both engineers. Very happy with the service provided.


Leaking pipe

5 Stars

Just wanted to say how impressed I have been with Rowlen Boiler Services. I initially contacted them about a boiler service which was great but recently I had a leak...


Gas Safety Check, Boiler Service and Gas Certificate

5 Stars

A very professional and punctual service from the moment I engaged with them to arrange for the engineer to come in...


Fantastic Boiler Servicing

5 Stars

Fantastic experience with Rowlen. Got back to me within 24 hours with a few dates and times. Engineer came on time...


Boiler installation and relocation

5 Stars

Rowlen Boiler service was great from start to finish. Very friendly and professional response from Lara in the office. The customer service...


Installed a new swimming pool boiler.

5 Stars

I chose Rowlen because they were very useful on the phone before installation, taking me through my requirements and recommending...


Gas Heating Installation

5 Stars

Charlie friendly but also prompt and highly knowledgeable. He proved to be a really nice guy to work with. Throughout the process, his communication was excellent...


Installing a pool boiler

5 Stars

A really great service from start to finish. Easy to speak to at the outset to arrange a visit from an engineer. He came up with...


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Boiler servicing, repair and installation in London and Surrey

Boiler Service FAQ

  • What distinguishes Rowlen's boiler service from others in the industry?

    Rowlen stands out due to our personalized approach, extensive experience, and commitment to customer satisfaction. Our Gas Safe registered engineers are not only highly skilled but also local to the area, ensuring a deep understanding of the specific heating needs and challenges faced by residents. We pride ourselves on providing efficient service, detailed inspections, and clear communication, ensuring our customers are informed and comfortable throughout the process.

  • How does a regular boiler service contribute to the lifespan of my heating system?

    Regular boiler servicing is crucial for maintaining the health and longevity of your heating system. During a service, our engineers perform comprehensive checks to ensure all components are operating correctly and efficiently. This preventive maintenance can identify and rectify minor issues before they escalate into major problems, thereby extending the lifespan of your boiler and maintaining its efficiency, which in turn keeps your energy bills lower.

  • What should I do if my boiler shows an error code?

    If your boiler displays an error code, contact Rowlen for professional diagnostics and repair. Our Gas Safe registered engineers can quickly identify and resolve the issue, ensuring your boiler’s safe and efficient operation.

  • What should I expect during a Rowlen boiler service appointment?

    During a Rowlen boiler service appointment, our Gas Safe registered engineer will conduct a thorough inspection of your boiler and heating system. This includes checking for leaks, assessing the boiler’s condition, verifying the integrity of all seals and gaskets, cleaning essential parts, and testing the efficiency and safety of the system. Our engineer will also answer any questions you may have and provide advice on maintaining your boiler’s efficiency.

  • How does Rowlen handle boiler breakdowns and emergencies?

    Rowlen understands the inconvenience and discomfort caused by boiler breakdowns, especially during cold weather. We offer same-day emergency services to address urgent boiler issues. Our skilled team is equipped to diagnose and repair most boiler problems efficiently, ensuring your heating system is back up and running as quickly as possible. We also provide clear communication about the repair process and costs involved.

  • Are all Rowlen engineers Gas Safe registered?

    Yes, all Rowlen engineers are Gas Safe registered, which is a legal requirement for anyone working with gas boilers and appliances. This ensures that all our services, from boiler installations to repairs and servicing, are performed safely and to the highest standards. Our engineers carry their Gas Safe ID cards and are happy to show them upon request for your peace of mind.

  • How do I know if my home needs boiler repairs?

    If you experience any heating issues, such as uneven heating, leaks, or strange noises coming from your boiler, it’s a sign that repairs may be needed. Promptly addressing these issues with Rowlen’s professional services can prevent more significant problems and ensure your system operates efficiently.

  • How can I tell if my boiler needs more than just a service and might require a replacement?

    If your boiler is experiencing frequent breakdowns, making unusual noises, or failing to heat your home adequately, it might require more than just a service. Other signs include higher than usual energy bills, leaks, and error messages on the boiler’s display. During a service, a Rowlen engineer can assess whether your boiler needs repairs or if it would be more cost-effective to replace it.

  • What types of boilers can be serviced?

    Rowlen services all types of boilers, including combi, system, and conventional boilers. Each type has its specific servicing requirements, and our engineers are trained to provide comprehensive maintenance for any system, ensuring optimal performance.

  • Can your heating engineers service boilers over 20 years old?

    Rowlen’s engineers are equipped to service and repair boilers of any age, including those over 20 years old. Older boilers may require more specialized knowledge due to their design and components, and our team has the expertise to ensure these units operate safely and efficiently.

  • How long does a standard boiler service take?

    A standard boiler service typically lasts between 45 to 60 minutes, depending on the boiler’s condition and the specific checks required. If the engineer identifies any issues that need additional repairs, the service might take longer. Rowlen’s engineers ensure thorough servicing to maintain your boiler’s efficiency and safety.

  • How do I prepare for a boiler service visit?

    To prepare for a service visit, ensure the area around your boiler is clear of any obstructions to provide easy access for the engineer. Having your boiler’s service history available can also help the engineer understand any previous issues or repairs, facilitating a more efficient and comprehensive service.

  • Does Rowlen offer any guarantees or warranties on boiler repairs or installations?

    Yes, Rowlen offers guarantees and warranties on boiler repairs and installations. The length and coverage of these warranties vary depending on the type of repair or the model of the new boiler installed. We stand behind the quality of our work and ensure that our customers receive the best service and product guarantees in the industry.

  • How does Rowlen ensure the safety of its services during the current health crisis?

    Rowlen takes the health and safety of our customers and engineers very seriously. We adhere to current health guidelines, including wearing masks, practicing social distancing, and sanitizing our equipment and work areas before and after each service. Our engineers are also trained to conduct services with minimal contact and will respect any additional safety requests from our customers.

  • What is the best time of year to schedule a boiler service?

    The best time to schedule a boiler service is during the late summer or early autumn months before the heating season begins. This timing ensures that your boiler is in optimal condition to provide reliable and efficient heating throughout the colder months. However, Rowlen offers boiler servicing year-round to accommodate our customers’ schedules and needs.

  • Can Rowlen provide a gas safety certificate after servicing my boiler?

    Yes, after servicing your boiler, Rowlen can provide a gas safety certificate, which is particularly important for landlords and commercial property owners. This certificate confirms that your boiler has been checked and meets the necessary safety standards. It’s a crucial document that should be renewed annually.

  • How does Rowlen approach energy efficiency in boiler servicing and installations?

    Rowlen is committed to promoting energy efficiency in all our boiler services and installations. We recommend and install boilers that are energy-efficient, helping to reduce your energy consumption and bills. During servicing, we also calibrate your boiler to operate at optimal efficiency and advise on any adjustments or upgrades that could improve your system’s performance.

  • What areas do Rowlen's boiler services cover besides Purley?

    Besides Purley, Rowlen covers a wide range of areas, including the broader South Croydon region, Greater London, and surrounding counties. We aim to provide our expert, reliable services to as many customers as possible, ensuring everyone has access to safe and efficient heating.

  • How can I book a boiler service with Rowlen, and how far in advance should I schedule?

    Booking a boiler service with Rowlen is easy; you can call us directly or fill out a form on our website. While we accommodate last-minute and short notice bookings, we recommend scheduling at least a few weeks in advance, especially during peak seasons, to ensure you get a time and date that suits you best.

  • How does Rowlen ensure customer satisfaction and quality service?

    Rowlen ensures customer satisfaction and quality service by employing experienced, Gas Safe registered engineers, using high-quality parts and equipment, and adhering to strict safety and efficiency standards. We value customer feedback and strive to exceed expectations with every job, ensuring a positive experience from start to finish.

  • Can Rowlen assist me with upgrading my current heating system to a more modern, efficient one?

    Yes, Rowlen specializes in upgrading old heating systems to modern, more efficient models. We can assess your current system, recommend the best options for your needs and budget, and handle the entire installation process. Upgrading your heating system can improve comfort, increase energy efficiency, and reduce heating costs.

  • What should I do if I smell gas or suspect a leak in my home?

    If you smell gas or suspect a leak, it’s crucial to act quickly. Turn off the gas supply at the meter, open windows to ventilate the area, avoid using electrical switches or flames, and leave the property. Then, call the National Gas Emergency Service immediately. After ensuring safety, contact Rowlen for further inspections and repairs.

  • How does Rowlen contribute to the local community and environment?

    Rowlen contributes to the local community and environment by providing energy-efficient heating solutions, reducing waste, and supporting local initiatives and charities. We believe in giving back to the communities we serve and are committed to sustainable practices that benefit both our customers and the environment.

  • What types of payment does Rowlen accept for boiler services?

    Rowlen accepts various types of payment for boiler services, including major credit and debit cards, bank transfers, and cash. We aim to make our services as convenient as possible for our customers, and our pricing is transparent, with no hidden fees. We provide detailed invoices explaining the work carried out and the charges applied.

  • Are there any local regulations for boiler installations?

    All boiler installations must comply with local building regulations and be carried out by Gas Safe registered engineers. Rowlen adheres to these regulations, ensuring all installations are safe, compliant, and efficiently meet your heating needs.

Rowlen boiler services in London

We hope you can find the answers to your questions below or call our friendly team on 020 8395 8616.

  • Are Rowlen engineers Gas Safe registered?
    Yes, all of our engineers are qualified and Gas Safe registered. They will be happy to show your their ID card on arrival. Our company Gas Safe Number is 618793
  • How do you charge for a repair?
    We judge each job fairly, but the majority of them are charged ‘by time’ at a rate of £80+vat per hour plus the cost of any parts used.
  • Are you VAT registered?
    Yes, our VAT number is 259 7975 29
  • Are you insured?
    Yes, we have public liability insurance of £2 million
  • What areas do you cover?
    We cover North, West & South London, Middlesex and Surrey.
  • How can I pay?
    You can pay by cheque to the engineer on the day of your visit, or pay within 15 days via BACS transfer or by card over the telephone. If your circumstances do not allow for this, we can extend our payment terms to suit your needs.
  • Do you offer care plans?
    Not yet, but it is something we are currently working on, so watch this space.
  • Is your work guaranteed?
    All our workmanship is guaranteed for twelve months. If something is not right, we will return to fix it free of charge.
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