We hope you’ll be able to find the answers to your question here, but if you don’t, please give us a call on 020 8395 8616 where our friendly team will be more than happy to help.
Yes, all of our engineers are qualified and Gas Safe registered. They will be happy to show your their ID card on arrival. Our company Gas Safe Number is 618793
We may have to charge a minimal fee if you cancel within 24 hours of your appointment or are not at home when the engineer arrives at the agreed time. For larger jobs of a day or more, we may charge a base fee of £240 a day to cover costs incurred if you cancel within the working week beforehand and we are unable to allocate the engineer(s) to another job. If parts are ordered we may charge for them if they cannot be returned.