If you have invested in a Worcester boiler, then you have a machine that is reliable, long-lasting and dependable, especially when it is regularly serviced and maintained. However, as with most things, the Worcester boiler range is not immune to problems, and sometimes you may find that the control panel is displaying an EA code or stops working. Read our guide to find out how to fix EA code on Worcester boiler and get the peace of mind you need that it will continue to last for many years to come.

What is an EA Code on a Worcester Boiler?

When a Worcester boiler displays an EA code, then it is a signal that there is a fault that needs to be rectified. EA is the standard code that tells you that a flame is not detected in the boiler and needs to be relit in order to work. EA is a common fault, and there are some steps that you can take yourself to try and fix it before needing to call an engineer out to help.

How to Fix EA Code on Worcester Boiler Yourself

If you want to know how to fix EA code of Worcester boiler yourself before calling someone out, then follow these simple steps:

  • Press and hold the reset button for 5 seconds to see if the system relights. This fixes the problem in the majority of cases and can be tried once or twice to see if you can resolve it. 
  • If resetting does not work, then make sure that your gas supply is working properly and that it has not been turned off by accident at the emergency control valve or that your pre-pay meter has run out. One way to check your supply is to ignite any other gas appliances that you have in your property to make sure it is flowing. If there is no gas supply, then contact the free gas emergency line to get an engineer to resolve it.
  • Check your condensate pipe has not frozen or gotten blocked if the weather is particularly cold. The pipe can be located easily as it will be white and runs from the boiler to your drain (usually outside). If you can safely reach this pipe and find that it is frozen, then you can defrost it with warm water and then try step 1 again.
  • If none of the steps have worked, then it is time to call out an engineer to get them to diagnose and fix the fault for you.

How to Fix EA Code on Worcester Boiler With the Help of an Engineer

If you cannot resolve the issue or reach your condensate pipe safely, then you will need a boiler engineer. Not only will they methodically work through the potential causes of the fault, but they can explain what needs to be done to fix it.

Many consumers think that continually resetting a system that regularly shows an EA fault is ok, but in reality, you could be making the problem much worse. The best course of action is to get your boiler serviced annually and call out an engineer when you have a persistent error code, as these preventative measures will help extend the life of your boiler for many years to come.

Let Rowlen Show You How to Fix EA Code on Worcester Boiler

If your attempts to rectify the EA code have failed and you need an engineer to help, then Rowlen is the best choice. Not only do we serve clients across London and Surrey, but we are renowned for our open and honest approach to boiler repairs. All our prices are transparent with no hidden fees, and we never increase our prices during the colder months as some boiler companies do.

When you call our team, we will take the details of the error code you are getting, find out what steps you have taken already and then arrange a callout. We provide both standard and emergency callout options to suit your needs and your budget. Call us today, and let’s get your boiler ready to work again.