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Plumbing problems? Whether it’s a burst pipe, blocked drain, or leaking tap, our Gas Safe certified plumbers are always ready to respond 24/7, ensuring we can address your plumbing issues and provide necessary and co
prehensive solutions.
At Rowlen, we offer the best plumbing services from our nationwide network of expert professional plumbers, friendly customer-service, and transparent quotes.
We recognize the value of your finances and your need for reliable service from a plumbing company. Not only do we provide competitive pricing for our plumbing repairs, but we also back our work with a 12-month warranty on all installed parts.
What plumbing issues do we solve?
At Rowlen, we ensure that we will repair and fix any of your plumbing problems in no time. From blocked toilet to damaged pipe, rely on our dedicated team to offer you the best solution and expert services.
Here’s how and what we can do at Rowlen:
Leak detection and repair: Identifying and fixing leaks in pipes, radiators, toilets, and faucets..
Repair and replacement of plumbing fixtures: Includes taps, showers, drains, toilets, and sinks.
Boiler repair and maintenance: Diagnosing and fixing issues with boilers, including leaks, malfunctions, and efficiency problems.
Radiator repairs: Fixing problems related to radiators, such as leaks, blockages, or issues with heating efficiency.
Pipe repairs and replacements: Addressing and replacing damaged or burst pipes.
Water pressure adjustments: Correcting low or high water pressure issues.
Emergency plumbing services: Providing immediate assistance for urgent plumbing issues, available 24/7.
Preventative maintenance: Regular checks and maintenance to prevent future plumbing problems.
What our customers say about us…
FAQ for Plumbing Repair
How do I choose a reliable plumbing company in London?
Selecting the right plumber might seem straightforward, but a hasty decision can lead to regrettable expenses. It’s wise to perform some initial research before committing to a plumber in London for home and businesses alike.
Here are five key factors to evaluate:
- Qualifications: For assurance of quality and expertise, verify the plumber’s qualifications and accreditations. Rowlen’s expert London plumbers are not only Gas Safe Registered but City & Guilds certified, too. Our gas safe plumbers are recognised accredited installers of leading boiler brands like Ideal, Worcester Bosch & Vaillant.
- Reputation: A plumber’s reputation, both online and offline, is an important factor to look out for. Reviews, ratings, and testimonials are reliable indicators of their credibility. Rowlen boasts over 130 Google reviews with an average rating of 5, and more than 130 Checkatrade reviews, reflecting our commitment to customer satisfaction.
- Guarantees: A confident plumber will back their work with guarantees, providing peace of mind and assurance that any post-service issues will be addressed. Rowlen offers a 12-month workmanship guarantee on all new installations and repairs for any London plumbing work.
- Response Time: Especially for emergencies, the speed of service is a contributing factors that make your plumber reliable. Ensure the plumber you choose can offer quick response to urgent issues.
- Value: While budget is an important consideration, the cheapest option may not always offer the best value. Rowlen understands the importance of balancing high-quality service with affordability, starting ours at just £95 plus VAT, to ensure you competitive yet affordable pricing for your investment, without compromising the results.
Do plumbers also repair heating systems?
Indeed, all our plumbers in London are heating engineers too! Not only are they Gas Safe registered, our engineers are also skilled and knowledgeable in performing repairs on a wide range of components such as pipework, taps, toilets, showers, hot water tanks, radiators, central heating system, boilers, and more.
Is there a call-out fee?
We do not impose to pay a call-out fee. Our billing is based on fixed hourly rates with a minimum charge of one hour.
How quickly can your plumbing company dispatch an engineer?
In the event of a plumbing emergency in London, we strive to have an engineer at your location within an hour, depending on our current availability.
What should I do in the event of a water leak?
To reduce water damage to your property, you should first shut off the main tap and water supply at the stopcock, typically found under the kitchen sink. Afterward, contact your local plumbing services to identify and fix the leak.
Should I hire a heating engineer or a plumber for my issue?
Deciding between a heating engineer and a plumber depends on the specific nature of your problem. Here’s a guide to help you make the right choice:
- Heating Engineers specialise in the repair, boiler service, and installation of the heating components of your home. This includes boiler , radiators, and other elements directly related to the central heating system. If your issue involves the heating system not working properly, such as you need boiler repairs, boiler installations, radiator issues, or problems with your central heating system, a heating engineer is the professional you need. Heating engineers are specifically trained and certified to work on gas boilers if they are Gas Safe registered, which is essential for any gas-related work.
- Plumbers, on the other hand, deal with a broader range of water and plumbing issues. Their expertise covers fixing leaks, installing and repairing taps, toilets and showers. Plumbers are your go-to professionals for general water-related issues in your home, including problems with your water supply, tap installations, and any situation where leads are a concern.
The good news is all our plumbers in London are also heating engineers, so we’ve got you covered!
Do I need an emergency plumber?
A general plumbing emergency typically involves situations that require immediate attention to prevent damage, health risks, or significant inconvenience. If you are experiencing severe leaks, flooding, burst pipes, overflowing toilets, and no access to hot water anywhere, contact Rowlen immediately.
However, non-urgent issues that do not pose an immediate threat to property, health, or safety, are as follow:
- A dripping faucet that doesn’t significantly impact water usage or cause damage.
- Slow draining sinks or showers that are still functioning, albeit less efficiently.
- Routine maintenance tasks, like replacing old fixtures or upgrading parts of the plumbing system that are not currently failing.
- Aesthetic changes or upgrades to plumbing fixtures that do not involve leaks or malfunctions.
These situations, while they may require professional attention, do not typically necessitate emergency service calls and can be scheduled during regular business hours.
What makes Rowlen suitable for commercial plumbing requirements?
Rowlen’s commercial plumbing services are designed to meet the specific needs of commercial properties, keeping our customers happy. We offer everything from preventative maintenance to avoid operational downtime, to swift emergency responses and installations that adhere to all industry regulations. Our team’s expertise in handling the scale and complexity of commercial plumbing systems makes us a reliable choice for any homeowners and business properties.
Does Rowlen offer 24/7 emergency plumbing services in London?
Yes, Rowlen offers 24/7 emergency plumbing services throughout the London area. We understand the urgency of plumbing emergencies and are committed to providing rapid, and cost effective, solutions to minimise damage and restore functionality to your plumbing system as quickly as possible. Our emergency services are designed to address critical issues, including severe leaks, burst pipes, and heating system failures, any time of day or night our gas safe plumbers are on call.
Is Rowlen primarily a heating company?
Rowlen is a heating company but offers a comprehensive range of services that span both plumbing repairs and heating solutions. Our extensive plumbing services are matched by our broad expertise in heating services, positioning us as a versatile heating company ready to address all your heating and plumbing issues.This unique blend of skills ensures that whether you need urgent plumbing repairs done, routine maintenance jobs, or new installations, Rowlen is the heating company equipped to provide high-quality, efficient solutions for London based customers.
What plumbing services does Rowlen offer in London?
Rowlen provides local plumbers in London, catering to both emergency situations and routine maintenance needs. Our plumbing experts fix leaks, install and repair pipe work, install and fix other fixtures like taps, toilets, and showers, carry out boiler repairs and servicing, and central heating repairs. Whether you need immediate assistance for a plumbing emergency or are planning a home renovation project, contact Rowlen’s office staff to book your appointment today
What guarantees or warranties does Rowlen offer for its plumbing services?
Rowlen stands behind the quality of our work with guarantees and warranties. We offer a warranty on all new parts and a guarantee of our workmanship for 12 months , reflecting our confidence in our plumbers in London’ workmanship. Additionally, any materials or parts we supply are covered by manufacturer warranties. Detailed information about our guarantees and warranties is available upon request and is discussed upfront with our clients.
How does Rowlen verify the qualifications and insurance of its London plumbers?
At Rowlen, we ensure all our plumbers in London are in-house and are fully qualified, Gas Safe registered, and insured for 5 million. This rigorous vetting process guarantees that any plumber we send to your home meets our high standards for safety and professionalism. We openly share these credentials with our clients for added assurance.
Rowlen boiler services in London
We hope you can find the answers to your questions below or call our friendly team on 020 8395 8616.
Are Rowlen engineers Gas Safe registered?
Yes, all of our engineers are qualified and Gas Safe registered. They will be happy to show your their ID card on arrival. Our company Gas Safe Number is 618793How do you charge for a repair?
We judge each job fairly, but the majority of them are charged ‘by time’ at a rate of £80+vat per hour plus the cost of any parts used.Are you VAT registered?
Yes, our VAT number is 259 7975 29Are you insured?
Yes, we have public liability insurance of £2 millionWhat areas do you cover?
We cover North, West & South London, Middlesex and Surrey.How can I pay?
You can pay by cheque to the engineer on the day of your visit, or pay within 15 days via BACS transfer or by card over the telephone. If your circumstances do not allow for this, we can extend our payment terms to suit your needs.Do you offer care plans?
Not yet, but it is something we are currently working on, so watch this space.Is your work guaranteed?
All our workmanship is guaranteed for twelve months. If something is not right, we will return to fix it free of charge.