Plumber in Crawley
Five decades of trust and reliability in plumbing and heating services
























Trusted Plumbers in Crawley
Drainage issue? Installation of new pipework? Our experienced plumbers deliver the best professional plumbing services around Crawley area, bringing you quality work every time.
Plus, with our 12-month warranty on labor and installed parts, all our customers can feel confident that they’re getting real value with the highest standards we put in our work.
Whether it’s fixing a burst pipe or completing bathroom installations, our team is ready to carry out any jobs that you need to get done. Just give us a call, and we’ll give you a free no obligation quote upfront.
For all your plumbing needs, choose our expert plumbers in Rowlen.
All work is guaranteed. Call Rowlen for all your plumbing works.
Plumbing Issues? Get it done with Rowlen.
Our team of reliable plumbers delivers efficient service for any issue on your plumbing and heating systems. Here’s what we can do at Rowlen:
Emergency Plumbing Service
Emergencies demand quick, reliable plumbing repairs, which is why Rowlen offers a 24/7 emergency service to resolve urgent issues, like gas leaks, burst pipes, or severe clogged drains. We have a team of emergency plumbers ready to address any critical plumbing problem with precision and expertise to minimise disruption to your day.
Specialist Services
We got the professional plumber that delivers a specialist service for your specific needs, such as power flushing of water heaters, installation of smart thermostats, maintenance of hot water cylinders, and repairs for your old bathroom pipework. Our team also offers refurbishments for your kitchen and inspections and repairs on your drainage system.
Central Heating and Boiler Services
Our team of certified plumbers and Gas Safe engineers provide both plumbing and heating services for boiler systems and central heating installations, repair, and maintenance in residential and commercial properties.
Plumbing Maintenance
Experience top-quality service delivered by trustworthy plumbers for your preventative maintenance, keeping your plumbing systems and heating systems in peak condition and helping avoid costly repairs in the future.
Why Choose Rowlen
Certified Skilled Plumbers
All our plumbers are skillfully trained and CIPHE-certified, always ready to handle whatever you need. With a fully stocked supply of all the necessary tools and fittings, we work efficiently to solve your issues quickly, saving you both time and money.
Parts and Labor Guarantee
We back up every repair with a solid guarantee on parts and labor. From start to finish, our goal is to give you peace of mind, knowing the job is done right.
Clear, Fixed Pricing
With our upfront and fixed quotes, there are no surprises—just straightforward pricing that helps you budget with confidence. We offer competitive rates without cutting corners on quality and keep you informed at every step.
Local Knowledge
We know Crawley inside out. This local expertise means Rowlen’s team can get to you quickly and provide effective solutions that meet your needs.
Dedicated Customer Service
At Rowlen, customer satisfaction is our top priority. Our Customer Service Centre is staffed with friendly and attentive representatives, ready to assist you at any time.
What our customers say about us…
Crawley Plumbing Services FAQ
How do I choose a reliable plumbing company in Crawley?
Finding the right plumber might seem easy, but rushing the decision can lead to unexpected costs. It’s worth doing a little homework before choosing a plumber in Crawley , whether for your home or business.
Here are five important things to consider:
- Qualifications: To make sure you’re getting quality and outstanding service, check the plumber’s qualifications and accreditations. Rowlen’s Crawley plumbers are not only Gas Safe Registered but also City & Guilds certified. As accredited installers for top boiler brands like Ideal, Worcester Bosch, and Vaillant, our team brings you trusted expertise.
- Reputation: A plumbing company’s reputation, both online and locally, tells you a lot about their reliability. Look at reviews, ratings, and testimonials—they’re a great way to gauge credibility. Rowlen has over 130 Google reviews with an average rating of 5, plus more than 130 Checkatrade reviews, showing our commitment to keeping customers happy.
- Guarantees: A reliable plumbing company stands by their work. Guarantees give you peace of mind that any issues after the service will be taken care of. Rowlen offers a 12-month workmanship guarantee on all new installations and repairs in Crawley, ensuring your satisfaction and confidence in our services.
- Response Time: When it comes to emergencies, quick response time is key. Make sure your plumber is prepared to handle urgent situations promptly, so you’re not left waiting when you need help fast.
- Value: Budget matters, but the cheapest option isn’t always the best. Rowlen combines quality with affordability, offering services starting at just £95 plus VAT. We aim to give you great value without sacrificing results, ensuring your investment goes a long way.
Do your plumbers also repair heating systems?
Indeed, all our Crawley plumbers are heating engineers too! Our engineers are all skilled and knowledgeable not only in fixing blocked drains but also performing central heating system and boiler repair. When you call for a service, our friendly staff will ask for your specific needs so we will send out our expert team to carry out the necessary work.
Does Rowlen offer 24/7 emergency plumbing services in Crawley?
Yes, we take pride on our emergency plumbing service throughout Crawley and all of West Sussex, available 24 hours a day and 7 days a week. We understand the urgency of plumbing emergencies and are committed to providing fast and cost effective solutions, always ready with a well-stocked supply of parts and tools, allowing us to address most problems on the spot and get your home or business back up and running as quickly as possible.
Our emergency services are designed to address critical plumbing issues, including severe leaks, burst pipes, and heating system breakdowns. Reach us at 020 8395 8616.
How fast can you send out a plumber during an emergency?
At Rowlen, we know just how important it is to get fast help when a plumbing issue pops up. That’s why we’re committed to getting our team to your door within the hour whenever we can, depending on availability and how close our plumbers are to you. We understand that plumbing problems can quickly escalate, causing more damage the longer they’re left unresolved.
When you call us, you’re not just getting a quick visit; you’re getting expert care from a team that arrives prepared. Our engineers come equipped with the right tools and a well-stocked supply of parts to handle most issues on the spot. We prioritize emergency calls to minimize disruption and make sure your plumbing or heating is back on track as soon as possible.
Plus, with our 24/7 availability, you can reach us anytime—day or night. Our customer service team is always ready to take your call, keep you updated on our arrival time, and ensure you’re in the loop every step of the way. At Rowlen, our goal is simple: to provide fast, reliable, and professional service that gives you peace of mind in any plumbing emergency.
Is there a call-out fee?
We do not impose to pay a call-out fee. Our billing is based on fixed hourly rates with a minimum charge of one hour.
What should I do in the event of a water leak?
To reduce water damage to your property, you should first shut off the main tap and water supply at the stopcock, typically found under the kitchen sink. Afterward, contact your local plumbing services to identify and fix the leak.
Should I hire a heating engineer or a plumber for my issue?
Deciding between a heating engineer and a plumber depends on the specific nature of your problem. Here’s a guide to help you make the right choice:
- Heating Engineers specialise in the repair, boiler service, and installation of the heating components of your home. This includes boiler, radiators, and other elements directly related to the central heating system. If your issue involves the heating system not working properly, such as you need boiler repairs, boiler installations, radiator issues, or problems with your central heating system, a heating engineer is the professional you need. Heating engineers are specifically trained and should be certified to work on gas boilers and other gas appliances.
- Plumbers, on the other hand, deal with a broader range of water and plumbing issues. Their expertise covers fixing leaks, installing and repairing taps, toilets and showers. Plumbers are your go-to professionals for general water-related issues in your home, including problems with your water supply, tap installations, and any situation where leaks are a concern.
The good news is all our plumbers in Crawley are also heating experts, so we’ve got you covered!
What situations call for an emergency plumber?
A general plumbing emergency typically involves situations that require immediate attention to prevent damage, health risks, or significant inconvenience. If you are experiencing severe leaks, flooding, burst pipes, overflowing toilets, and no access to hot water anywhere, contact Rowlen immediately.
However, non-urgent issues that do not pose an immediate threat to property, health, or safety, are as follow:
- Dripping taps that don’t significantly impact water usage or cause damage.
- Slow draining sinks or showers that are still functioning, albeit less efficiently.
- Routine maintenance tasks, like replacing old fixtures or upgrading parts of the plumbing system that are not currently failing.
- Aesthetic changes or upgrades to plumbing fixtures that do not involve leaks or malfunctions.
These situations, while they may require professional attention, do not typically necessitate emergency service calls and can be scheduled during regular business hours.
Book online or reach us at 020 8395 8616.
How does Rowlen verify the qualifications and insurance of its plumbers?
At Rowlen, we take extra care to verify that every plumber we send to your homes is fully qualified, Gas Safe registered, and backed by comprehensive insurance coverage of up to £5 million.
Our in-house team undergoes a rigorous vetting process to ensure they meet our strict standards for safety, technical expertise, and professionalism. This thorough screening includes reviewing qualifications, certifications, and insurance to confirm each engineer’s readiness for any job.
For added peace of mind, we’re always happy to share these credentials with our clients, so you can feel completely assured in the skills and reliability of the Rowlen team working in your home. You may also feel free to ask for their ID when they show up for a service.
What other services does Rowlen offer?
Rowlen offers a wide range of plumbing services designed to meet the needs of both domestic and commercial clients across the UK. From installations and emergency repairs to routine plumbing maintenance, our team of professional local plumbers is ready to carry out any job.
But Rowlen is more than just a plumbing service. As a family-run business with over 50 years of experience, we’ve made our name in providing heating solutions since 1974.
Our central heating services include complete installations, power flushing, and repairs to keep your heating controls in top shape. These services are designed to keep your system running with high energy efficiency, helping you avoid unexpected breakdowns and excessive energy bills.
We also specialise in providing top-quality boiler services, offering boiler installation, maintenance, and repair for both our residential and commercial clients. Plus, all our gas engineers are Gas Safe-registered, fully qualified to perform gas safety checks for your gas pipes and other components of your gas appliances.
In addition, our plumbers don’t only work on domestic projects. Rowlen’s commercial plumbing services are designed to meet the specific needs of commercial properties, keeping our customers happy. We offer everything from preventative maintenance to avoid operational downtime, to prompt emergency responses and installations that adhere to all industry regulations. Our team’s expertise in handling the scale and complexity of commercial plumbing systems makes us a reliable choice for any homeowners and business properties.
For more information or to schedule a service, call our experts at 020 8395 8616.
Rowlen boiler services in Crawley
We hope you can find the answers to your questions below or call our friendly team on 020 8395 8616.
Are Rowlen engineers Gas Safe registered?
Yes, all of our engineers are qualified and Gas Safe registered. They will be happy to show your their ID card on arrival. Our company Gas Safe Number is 618793How do you charge for a repair?
We judge each job fairly, but the majority of them are charged ‘by time’ at a rate of £80+vat per hour plus the cost of any parts used.Are you VAT registered?
Yes, our VAT number is 259 7975 29Are you insured?
Yes, we have public liability insurance of £2 millionWhat areas do you cover?
We cover North, West & South London, Middlesex and Surrey.How can I pay?
You can pay by cheque to the engineer on the day of your visit, or pay within 15 days via BACS transfer or by card over the telephone. If your circumstances do not allow for this, we can extend our payment terms to suit your needs.Do you offer care plans?
Not yet, but it is something we are currently working on, so watch this space.Is your work guaranteed?
All our workmanship is guaranteed for twelve months. If something is not right, we will return to fix it free of charge.