Plumber in Richmond

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Plumber in Richmond, Rowlen Boiler Services, Plumbing & Heating Solutions

Trusted Plumbers in Richmond

If you’re in need expert plumbers to solve your plumbing problem, look no further!

Our experienced plumbers deliver expert Richmond plumbing solutions, bringing high quality workmanship and top-quality service in every job.

Plus, with our 12-month warranty on labour and all installed parts, you can feel confident that you’re getting real value in our work.

Whether it’s fixing a burst pipe or installing new sinks, you can trust on the plumbing services that we offer. Just give us a call, and we’ll give you free quotes upfront.

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Plumber in Richmond

All work is guaranteed. Call Rowlen for all your plumbing works.

Certificate
Insured

12 month-warranty on parts and labour for your peace of mind.

Clock
On-Time Service Guarantee

We visit on the agreed time and date — no waiting around all day.

Engineer
Experienced and CIPHE-Certified Plumbers

Get it fixed fast by our skilled and fully-trained plumbers under the CIPHE scheme.

How much does a plumbing service cost?

Professional plumbers, affordable prices

The cost of a plumbing work can vary on factors such as your location and the degree of repairs needed. Here is the standard rate for some of our plumbing repair service:

Plumbing Rates
£95 + VAT
First hour
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Plumbing Issues? Get it done with Rowlen.

Our team of reliable plumbers delivers efficient service for all plumbing and heating-related issues around Richmond. Here’s what we can do at Rowlen:

Emergency Plumbing Service

Emergencies demand quick, reliable repairs, which is why Rowlen offers a 24/7 emergency service to resolve urgent issues, like leaks, burst pipes, or severe clogged drains. We have a team of emergency plumbers ready to address critical plumbing problems with minimal disruption to your day.

Specialist Services

We got the Richmond-recommended local plumbers to deliver a specialist service for your specific needs, such as power flushing, underfloor heating installations, maintenance for hot water systems, and repairs and installations for your commercial washing machines. For more specialist services, just give us a call at 020 8395 8616.

Central Heating and Boiler Services

Our team of certified plumbers and Gas Safe engineers provide expert services for boilers and central heating systems.

Plumbing Maintenance

Experience our reliable service delivered by trustworthy plumbers for your preventative maintenance, keeping your plumbing and heating systems in peak condition and helping avoid costly repairs in the future.

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Why Choose Rowlen

Certified Skilled Plumbers

All our plumbers are skillfully trained and CIPHE-certified, always ready to complete a plumbing job. With a fully stocked supply of parts and fittings, we work efficiently to solve your issues quickly, saving you both time and money.

Parts and Labour Guarantee

We back up every repair with a solid guarantee on parts and labour. From start to finish, our goal is to give you peace of mind, knowing the job is done right.

Clear, Fixed Pricing

With our upfront and fixed quotes, there are no surprises—just straightforward pricing that helps you budget with confidence. We offer competitive rates without cutting corners on quality and keep you informed at every step.

Local Knowledge

We know Richmond inside out. This local expertise means our plumbers and heating engineers can get to you quickly and provide efficient solutions that meet your needs.

Dedicated Customer Service

At Rowlen, customer satisfaction is our top priority. Our friendly staff at the Customer Service Centre are ready to assist you any time.

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What our customers say about us…

5 Stars
Leaking pipe

Just wanted to say how impressed I have been with Rowlen Boiler Services. I initially contacted them about a boiler service which was great but recently I had a leak...

Teddington

5 Stars
Fantastic Boiler Servicing

Fantastic experience with Rowlen. Got back to me within 24 hours with a few dates and times. Engineer came on time...

Harrow

5 Stars
Boiler annual inspection and smart thermostat installation

Easy communication and very reliable service both times, with both engineers. Very happy with the service provided.

Ealing

5 Stars
Boiler Servicing

Excellent Communication, Friendly and Easy to Work With. Highly Professional and Prompt. Would Definitely Choose Their Services Again.

Guildford

5 Stars
New boiler installed

Work was carried out at my elderly Mothers house . The engineers were very kind and respectful, they cleared up before thy left each evening...

Croydon

5 Stars
Cooker Installation

I received exceptional and timely service from Charlie, and this is the second time I have used his services.

Guildford

5 Stars
Boiler installation and relocation

Rowlen Boiler service was great from start to finish. Very friendly and professional response from Lara in the office. The customer service...

Sutton

5 Stars
Boiler break down

I recently experienced the remarkable service of Rowlen Boiler Services when I encountered an issue with my boiler. Their prompt response and ability to fit me in for a same-day appointment...

Guildford

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Richmond Plumbing Services FAQ

  • How do I choose a reliable plumbing company in Richmond?

    Finding the right plumber might seem easy, but rushing the decision can lead to unexpected costs. It’s worth doing a little homework before choosing a plumber in Richmond, whether for your home or business.

    Here are five important things to consider:

    • Qualifications: To make sure you’re getting quality and outstanding service, check the plumber’s qualifications and accreditations. Rowlen’s Richmond plumbers are not only Gas Safe Registered but also City & Guilds certified. As accredited installers for top boiler brands like Ideal, Worcester Bosch, and Vaillant, our team brings you trusted expertise.
    • Reputation: A plumbing company’s reputation, both online and locally, tells you a lot about their reliability. Look at reviews, ratings, and testimonials—they’re a great way to gauge credibility. Rowlen has over 130 Google reviews with an average rating of 5, plus more than 130 Checkatrade reviews, showing our commitment to keeping customers happy.
    • Guarantees: A reliable plumbing company stands by their work. Guarantees give you peace of mind that any issues after the service will be taken care of. Rowlen offers a 12-month workmanship guarantee on all new installations and repairs in Richmond, ensuring your satisfaction and confidence in our services.
    • Response Time: When it comes to emergencies, quick response time is key. Make sure your plumber is prepared to handle urgent situations promptly, so you’re not left waiting when you need help fast.
    • Value: Budget matters, but the cheapest option isn’t always the best. Rowlen combines quality with affordability, offering services starting at just £95 plus VAT. We aim to give you great value without sacrificing results, ensuring your investment goes a long way.
  • Do your plumbers also repair heating systems?

    Yes, all our plumbers in Richmond are heating engineers too! Our engineers are all skilled and knowledgeable not only in solving water leaks but also in performing repairs on a wide range of heating systems.

    When you call for a heating service, our friendly staff will ask for your specific needs so we will send out the best team to carry out the necessary work.

  • Does Rowlen offer 24/7 emergency plumbing services in Richmond?

    Yes, Rowlen provides 24/7 services for plumbing emergencies in Richmond. Our satisfied customers laud us for addressing any urgent plumbing issue, including severe leaks, burst pipes, and boiler breakdown. Our team is committed to arriving quickly—often within the hour—depending on availability and proximity.

    With a well-stocked supply of tools and parts, we can resolve most issues on the spot, ensuring your home or business is back up and running as soon as possible.

    For fast, reliable service at any time, call us at 020 8395 8616, and our customer service team will assist you right away.

  • Should I hire a heating engineer or a plumber for my issue?

    Deciding between a heating engineer and a plumber depends on the specific nature of your problem. Here’s a guide to help you make the right choice:

    • Heating Engineers specialise in the repair, service, and installation of the heating components of your home. This includes boiler, radiators, and other elements directly related to the central heating system. If you’re looking for someone to perform new boiler installations, a heating engineer is the professional you need. Our heating engineers are specifically trained and certified to work on gas boilers and other gas appliances.
    • Plumbers, on the other hand, deal with a broader range of water and plumbing issues. Their expertise covers fixing leaks, installing and repairing taps, toilets and showers. Plumbers are your go-to professionals for general water-related issues in your home, including problems with your water supply, tap installations, and any situation where leaks are a concern.

    The good news is all our plumbers in Richmond are also heating engineers, so we’ve got you covered!

  • What situations call for an emergency plumber?

    A general plumbing emergency typically involves situations that require immediate attention to prevent damage, health risks, or significant inconvenience. If you are experiencing severe leaks, flooding, burst pipes, overflowing toilets, and no access to hot water anywhere, contact Rowlen immediately.

    However, non-urgent issues that do not pose an immediate threat to property, health, or safety, are as follow:

    • Dripping taps that don’t significantly impact water usage or cause damage.
    • Slow draining sinks or showers that are still functioning, albeit less efficiently.
    • Routine maintenance tasks, like replacing old fixtures or upgrading parts of the plumbing system that are not currently failing.
    • Aesthetic changes or upgrades to plumbing fixtures that do not involve leaks or malfunctions.

    These situations, while they may require professional attention, do not typically necessitate emergency service calls and can be scheduled during regular business hours.

    Book online or reach us at 020 8395 8616.

  • What other services does Rowlen offer?

    Rowlen offers a wide range of plumbing services across UK. From full installations and emergency repairs to routine domestic plumbing maintenance, our team of professional plumbers is ready to carry out any plumbing job for your home.

    But Rowlen is more than just a plumbing company. As a family-run business with over 50 years of experience, we’ve made our name in providing effective heating solutions since 1974.

    Our central heating services include complete installations, power flushing, and repairs to keep your heating controls in top shape. These services are designed to keep your system running efficiently, helping you avoid unexpected breakdowns and high energy bills.

    We also specialise in providing top-quality boiler services, offering installation, maintenance, and repair for your hot water system. Plus, all our gas engineers are Gas Safe-registered, fully qualified to perform gas safety checks, especially for our loyal commercial customers.

    In addition, our plumbers don’t only work on domestic projects. Rowlen’s commercial plumbing services are designed to meet the specific needs of commercial properties, keeping our customers happy. We offer everything from preventative maintenance to avoid operational downtime, to prompt emergency responses and installations that adhere to all industry regulations. Our team’s expertise in handling the scale and complexity of commercial plumbing systems makes us a reliable choice for any homeowners and business properties.

    For more information or to schedule a service, call our experts at 020 8395 8616.

Rowlen boiler services in Richmond

We hope you can find the answers to your questions below or call our friendly team on 020 8395 8616.

  • Are Rowlen engineers Gas Safe registered?

    Yes, all of our engineers are qualified and Gas Safe registered. They will be happy to show your their ID card on arrival. Our company Gas Safe Number is 618793
  • How do you charge for a repair?

    We judge each job fairly, but the majority of them are charged ‘by time’ at a rate of £80+vat per hour plus the cost of any parts used.
  • Are you VAT registered?

    Yes, our VAT number is 259 7975 29
  • Are you insured?

    Yes, we have public liability insurance of £2 million
  • What areas do you cover?

    We cover North, West & South London, Middlesex and Surrey.
  • How can I pay?

    You can pay by cheque to the engineer on the day of your visit, or pay within 15 days via BACS transfer or by card over the telephone. If your circumstances do not allow for this, we can extend our payment terms to suit your needs.
  • Do you offer care plans?

    Not yet, but it is something we are currently working on, so watch this space.
  • Is your work guaranteed?

    All our workmanship is guaranteed for twelve months. If something is not right, we will return to fix it free of charge.